Hotel Maintenance Technician

Reports to: Area Chief Engineer

Position Summary: The main function of the Engineer is to perform skilled maintenance and repair duties for the property, including but not limited to HVAC, electrical, paint touch ups etc… He or she is responsible for ensuring that all guest rooms and property are well maintained and in the best possible condition. Must approach all encounters with guests, associates and vendors in a friendly and service-oriented manner.

Experience & Education:

• Trade school or college course work in a related field preferred
• Previous customer service& hotel experience preferred
• 1 to 2 years practical experience in one or more of the technical trades (HVAC, Refrigeration, Plumbing, Electrical, etc.)
• Any license the property may require

Requirements:

Work Environment – Ability to work:

• With various pieces of equipment such as computer, telephone, two-way radios, TVs, maintenance equipment etc.
• Under variable temperature conditions
• Under variable noise levels
• Outdoors/indoors
• Around chemicals, fumes and other odor hazards, dust or mite hazards

Physical Requirements:

• Long hours sometimes required
• Must be able to climb stairs, descend stairs
• Must be able to move quickly and agilely if a situation requiring quick assistance arises
• Multi Task
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
• Ability to stand for long periods of time and walk long distances
• Ability to bend, stretch, twist or reach with your body and arms
• Ability to work under variable temperatures and noise levels
• Near Vision - The ability to see details at close range

Mental Requirements: 

• Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
• Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
• Must be able to work with and understand basic arithmetic functions

Essential Duties & Functions:

• Approach all encounters with guests and employees in a friendly, service oriented manner
• Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working
• Comply at all times hotel’s policies and procedures to encourage safe and efficient hotel operations

• Positively interact with hotel guests
• Must be able to work and manage the mechanical, guest room, public space, and PM programs

• Must be able to manage the lights and grounds program
• Make repairs to air conditioner(s) – change filters, clean coils, replace blower motors, etc.
• Perform preventive maintenance on HVAC systems, replace HVAC compressors
• Take equipment readings and water samples
• Replace TV’s and cable boxes.  Program movie channel boxes
• Replace light switches, receptacles, and light bulbs
• Perform furniture repairs
• Check and replace pumps
• Adjust chemical pumps as required
• Perform plumbing repairs – open clogged drains, change FET washers, stems seats, cartridges, handles, drain fittings, etc.
• Understand blueprints and wiring diagrams
• Trace and repair drain and water lines
• Maintain preventive maintenance of HVAC systems
• Repair kitchen equipment
• Maintain repair records
• Handle Dangerous Chemicals
• Manage inventory program
• Work totally un supervised
• Direct other engineering associates
• Maintain legal documents, i.e. boiler log, PM logs emergency log
• Work with and direct contractors
• Make informed decisions regarding the department and the physical plant

• Assist as Property Security as requested
• Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention
• Maintain pool and spa – clean, vacuum, adjust chemical levels, change valves, and replace filters.  Maintain records of chemical balances

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