Pricing Operations Manager

Company Overview:

The Service Companies is the premier one-stop business provider of outsourced service solutions including managed, staffing, specialty and engineering services to all segments of the hospitality, gaming and industries with commercial facilities. The company operates through four separate business groups:

Managed Services – Turn-key Hospitality/Casino Housekeeping, Stewarding, Third Shift Cleaning, Public Area Cleaning, Laundry and Kitchen Cleaning

Staffing Services – Food & Beverage and Hospitality Staffing for Stadium/Arenas, Schools/Universities, Conventions and Corporate Dinning, Caterers and Restaurants

Specialty Services – Window and Chandelier Cleaning, Pressure Washing, Pool Cleaning and Maintenance, Exterior Building Cleaning

Engineering Services – Commercial Facilities Maintenance, Janitorial, Energy Management and Engineering Services

The Services Companies was founded in 1987 and has enjoyed substantial organic growth as well as strategic growth through selective acquisitions. They serve more than 3,000 customers in 33 states, and Puerto Rico and the Bahamas. Including contract employees and seasonal workers, total headcount is in the range of 5,800 to 6,000 team members. They consistently deliver high levels of service quality and improved performance, which greatly enhances the guest experience, and adds significant value to the business of its hospitality and commercial customers.

The Service Companies is privately owned and was acquired by Gridiron Capital, an investment company, in July 2018. They believe the company has very attractive potential to continue its growth trajectory, expansion and quality focus on its customers.

Summary:

The Service Companies is seeking a Pricing Manager to support our sales, marketing, and field operations teams. The position is responsible for creating and processing new and existing business proformas and will report to the Chief Revenue Officer. This position will provide ongoing support and insight into our pricing strategies and work in a highly collaborative environment. The Manager will use information, systems, and processes to evaluate and help solve complex pricing challenges. This position requires a specific technical skillset, as well as the ability to work both independently and collaboratively in a fast-paced, changing environment. The Manager will also be challenged to evaluate our current pricing process and models to develop a pricing configurator or ‘CPQ’ tool deigned to drive accuracy and assist in expediting the pricing stage of the sales process up to and including submission to the Senior Management Team when required.

Essential Job Duties:

• Work with sales, marketing, and operations to develop and review time studies and proformas
• Lead pricing for all new sales and, upon request, renewals or add-on services
• Create impactful ad hoc financial analysis to help business leaders make critical strategic decisions while protecting the organization’s fiduciary responsibilities
• Ensure proper approvals and assumptions are leveraged at each step of the pricing process
• Prepare financial analysis and reports as directed for senior management or field leadership positions
• Support special projects that have either been requested by the company’s senior leadership team, or have been identified through normal work routines by identifying existing process weakness or areas of opportunity
• Develop a keen understanding of our business operations, fixed and variable costs and other important factors to ensure accurate pricing and achievement of target Gross Margin and Profit
• Collaborate with front-line sales team and operations leaders to include clear communication on deadline achievement, virtual sales strategy meetings, and pricing reviews as needed
• Advise senior management on financial matters and on the potential impact of current and future new business, leverage understanding of key risk factors and engage with Senior Management as appropriate
• Meet and exceed all pricing and project deadlines, communicate progress and milestone achievement as required or necessary

Requirements:

• Bachelor degree in Accounting Finance, Business, Statistics, or Economics; equivalent experience in lieu of education will be accepted
• 3+ years of experience in analytics, proforma modeling, and operations support
• Hospitality operations experience preferred
• Pricing platform experience, Configure-Price-Quote tools experience preferred
• Strong Excel skills – pivot tables, lookups, advanced formulas
• Strong communication skills, both written and oral, and be capable of presenting information clearly and accurately to senior operating unit and corporate executive staff
• Ability to work independently and in a team/collaborative environment as needed to ensure successful completion of assigned tasks