Commercial Parking Manager - Greenville, SC

Commercial Parking Manager - Greenville, SC
Location: Multiple hospitality properties in Greenville

Reports To: Commercial Parking Area Manager
Schedule: Full-time; schedule may include evenings, weekends, holidays, and other hours based on operational needs
Classification: Exempt, subject to confirmation that the position satisfies all applicable salary and duties requirements
Base Pay: $60,000 per year

Additional Compensation: May be eligible for bonus opportunities under the terms of the applicable bonus plan

The posted salary range represents the compensation PMC reasonably expects to pay for this position upon hire. The actual starting salary will be determined within the posted range based on relevant experience, qualifications, skills, assigned responsibilities, and business needs. Bonus opportunities are not guaranteed and are subject to the terms and conditions of the applicable bonus plan.

Position Summary

The Commercial Parking Manager oversees the daily operations of one or more commercial parking facilities. This position is responsible for operational performance, employee supervision, client relationships, revenue and expense monitoring, safety, service quality, and compliance with company and property requirements.

The ideal candidate is an organized and adaptable leader with experience in parking, hospitality, transportation, property management, or another customer-focused operation.

Primary Objective

Lead safe, efficient, profitable, and customer-focused parking operations while maintaining strong client relationships, developing employees, protecting company assets, and meeting financial and operational expectations.

Essential Duties and Responsibilities

• Oversee daily operations for one or more commercial parking facilities.
• Serve as the primary operational contact for assigned clients and properties.
• Build professional relationships with clients, address concerns promptly, and ensure contractual service requirements are met.
• Prepare schedules and maintain appropriate staffing levels based on operational needs.
• Monitor service quality, facility conditions, equipment, traffic flow, safety, and employee performance.
• Conduct regular site visits and address operational issues, equipment problems, and process inefficiencies.
• Monitor revenue, payroll, overtime, expenses, and other account-level financial information.
• Review operational and financial reports for accuracy and investigate discrepancies.
• Maintain accurate records and submit required reports by established deadlines.
• Support budgeting, cost-control, revenue-growth, and operational-improvement initiatives.
• Recruit, onboard, train, coach, and supervise assigned employees.
• Establish performance expectations and address performance or conduct concerns consistently.
• Promote a respectful, inclusive, safe, and service-focused work environment.
• Ensure employees follow company policies, client requirements, cash-handling procedures, and safety standards.
• Coordinate with Operations, Human Resources, Payroll, Finance, Information Technology, vendors, and other departments.
• Support the implementation and use of parking, revenue-control, scheduling, and reporting technology.
• Report accidents, injuries, property damage, safety hazards, and operational concerns promptly.
• Assist with new account openings, transitions, special events, and other operational projects when required.
• Travel between assigned properties and other company locations as needed.
• Attend required meetings and complete assigned training by established deadlines.
• Work a flexible schedule based on business needs, which may include early mornings, evenings, weekends, holidays, and emergency response.
• Perform other job-related duties consistent with the position’s responsibilities and business needs.

Supervisory Responsibilities

The Commercial Parking Manager supervises assigned employees and may oversee multiple locations. Responsibilities include scheduling, training, coaching, performance management, policy enforcement, labor management, and daily operational direction.

The manager is expected to provide clear expectations, regular feedback, professional development, and consistent accountability while encouraging employee participation and process improvement.

Qualifications

• High school diploma or equivalent required.
• At least one year of supervisory or management experience preferred.
• Experience in parking, hospitality, transportation, property management, retail, or another customer-service environment preferred.
• Experience with scheduling, payroll, revenue reporting, budgeting, or expense management preferred.
• Strong leadership, coaching, customer-service, and client-management skills.
• Ability to review operational and financial information, identify discrepancies, and implement solutions.
• Strong organizational, time-management, and problem-solving skills.
• Effective verbal and written communication skills.
• Ability to prioritize responsibilities and exercise sound judgment in a fast-paced environment.
• Proficiency with computers, mobile devices, scheduling systems, revenue-management systems, and standard business applications.
• Ability to maintain confidential employee, client, and company information.
• Ability to work independently and collaboratively across multiple locations and departments.

PMC will consider relevant combinations of education, training, and experience.

Driving and Travel Requirements

• Valid driver’s license required.
• Driving record that meets PMC’s standards for positions involving vehicle operation or business travel.
• No more than three moving violations during the preceding three-year period.
• Reliable means of traveling between assigned work locations.
• Ability to travel locally and occasionally outside the assigned market when required.

Employment may be contingent upon completion of an applicable motor-vehicle-record review and other job-related screening requirements. Background screening will be conducted and evaluated in accordance with applicable federal, state, and local law.

Work Environment

This position works in office settings and active parking environments, including garages, surface lots, entry and exit lanes, cashier booths, and client properties. The employee may be exposed to moving vehicles, traffic, noise, fumes, heat, cold, rain, humidity, and other weather conditions.

The position requires regular interaction with employees, clients, customers, vendors, and members of the public.

Physical Requirements

The essential functions of this position may require:

• Sitting, standing, and walking for extended periods.
• Frequently moving throughout parking facilities and client properties.
• Using stairs and navigating parking garages, lots, booths, and office areas.
• Bending, reaching, and occasionally lifting or moving items weighing up to 25 pounds.
• Operating a computer, mobile phone, and other office or parking equipment.
• Maintaining awareness of moving vehicles, pedestrians, equipment, and changing facility conditions.
• Communicating effectively with employees, clients, vendors, and customers.

PMC provides reasonable accommodations to qualified applicants and employees with disabilities, pregnancy-related limitations, and sincerely held religious beliefs and practices unless doing so would create an undue hardship. Applicants requiring an accommodation during the application or hiring process may contact [HR email address or telephone number].

Technology, Cell Phone Use, and Expense Reimbursement

This position may require the use of a mobile phone for work-related communication and access to company applications. PMC will reimburse employees for necessary and reasonable business expenses, including required business use of a personal mobile phone, mileage, parking, tolls, and approved travel expenses, in accordance with company policy and applicable State law. Company-issued equipment may be provided when applicable.

Compensation and Benefits

Benefits vary based on employment status, plan eligibility, and the terms of the applicable benefit plans. Eligible employees may receive:

• Medical, dental, and vision insurance
• 401(k) plan
• Supplemental life and critical-illness insurance
• Bonus opportunities
• Paid time off
• Paid training
• Leadership-development opportunities
• Tuition assistance through Bellevue University of up to $5,250 annually
• Nationwide employee discounts through Perks at Work

Pay Transparency and Equal Pay

PMC complies with state pay-transparency and equal-pay requirements. Employees and applicants may discuss, disclose, or inquire about wages and compensation as permitted by law. PMC prohibits discrimination or retaliation against applicants or employees for exercising legally protected rights related to compensation.

PMC does not request an applicant’s salary history or rely on salary history to determine whether to offer employment or what compensation to offer, except as otherwise permitted by applicable law.

Employment Classification

PMC intends to classify this position as exempt from overtime requirements. Exempt status depends on the position satisfying all applicable State salary, duties, authority, and independent-judgment requirements.

The position’s title alone does not determine its classification. The employee’s actual duties must remain consistent with the applicable exemption requirements. PMC may review or modify the classification when responsibilities or legal requirements change.

At-Will Employment

Employment with PMC is at will. This means either PMC or the employee may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law.

Any introductory period does not change the at-will employment relationship or guarantee employment for a specific period.

Equal Employment Opportunity

PMC is an equal opportunity employer. Employment decisions are made without unlawful discrimination based on race, color, religion, religious creed, ancestry, national origin, citizenship status, age, sex, pregnancy, childbirth or related medical conditions, reproductive-health decision-making, gender, gender identity, gender expression, sexual orientation, marital status, military or veteran status, physical or mental disability, medical condition, genetic information, or any other status protected by applicable law.

This is a non-exempt position eligible for overtime compensation in accordance with applicable law.

Employment with PMC is at will, meaning either PMC or the employee may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law. The 120-day introductory period does not alter the at-will nature of employment or guarantee employment for any particular period.