IT - Business Analyst

Division/Department

Corporate/Information Technology

Location

Lewisville

Job Title

IT Business Analyst

General Description OF Responsibilities

• Supports and maintains all corporate IT business systems including but not limited to BI, Web, AI, and ERP
• Serves as the point of contact to internal customers for all business systems and applications
• Performs complex systems analysis
• Identifies inadequate or inefficient systems and recommends alternatives to increase efficiency
• Provides leadership in recommending technical solutions to functional business challenges to effectively meet strategic business objectives
• Serves as the project manager and coordinates the utilization of all IT resources for all business application development lifecycle activities
• Composes and maintains project plans for all business application development lifecycle activities
• Composes and maintains functional design documents for the purpose of designing new applications or enhancing existing applications
• Composes and maintains technical design documents that software developers will use when programming solutions
• Conducts and manages all testing activities for all business application development lifecycle activities
• Manages and participates in training users on new and/or modified applications
• Coordinates and manages all software development change management
• Participates in the planning, design, and implementation of all business systems at new SMP facilities or business units
• Provides business knowledge and technical leadership to effectively collaborate with the software developers and the user community
• Conducts feasibility studies and helps determine economic justification of all proposed IT projects
• Maintains all required corporate IT SOX compliance documentation for business analyst activities

work experience requirements

• Demonstrated proficiency in analyzing business processes, understanding business needs, and providing technical solutions to specific business challenges
• Thorough knowledge of all major business functional areas (Finance, Supply Chain, Operations, Sales, Marketing, Pricing, HR, and IT). Prior role in one or more non-IT functions preferred.
• 3 – 5 years working for a company in the manufacturing and distribution space preferred
• Functional Knowledge of Business Intelligence Concepts, Power BI, & SQL
• Functional Knowledge of Web & Mobile App Development Technologies
• Functional Knowledge of Microsoft Copilot, GitHub, Share Point, Teams, and General AI Literacy
• Experience with structured query language (SQL) through query writing and/or ad hoc reporting
• Exposure to software change management practices
• Strong verbal and written communication skills
• Ability to establish and maintain positive relationships with non-IT personnel at all levels in the business
• Ability to effectively create and maintain detailed application design specifications based on functional business needs
• Ability to effectively create and maintain detailed technical design specifications for use by software developers
• Ability to conduct testing and training activities on business applications
• Strong organizational skills with the ability to execute multiple project plans against strict deadlines
• Functional knowledge of the software development lifecycle. Programming experience is a plus.
• Functional experience with business software implementations and integrations
• Ability to understand business concepts and processes at both the macro and micro levels
• Ability to work independently and as part of a team
• Ability to adhere to all SOX software change management requirements
• Ability to use Office products (Excel, Word, Power Point, Access, Project/Planner, Visio)
• Experience working with a tier 1 ERP system (Oracle, SAP, or JD Edwards) is a plus
• Knowledge of Pricing Systems is a plus
• Financial analysis skills are a plus

education requirements

• Bachelor’s degree preferred but not required
• Specific work experience considered