Safety and Security Supervisor

The Role

The Safety and Security Supervisor supports the daily operations of the Safety & Security Department, providing operational leadership across security, safety, emergency response, and parking functions. This role serves as the day-to-day lead for assigned department activities, helping ensure services are delivered consistently, professionally, and safely while supporting a positive experience for members, guests, and employees.

Working closely with the Safety & Security Manager, contracted security personnel, and cross-functional Club teams, the Supervisor assists with incident response, emergency preparedness, safety initiatives, vendor oversight, and parking operations while helping maintain a safe and welcoming environment throughout the Club.

What You'll Do

• Support daily security operations by coordinating with the Club's contracted security vendor and serving as a primary operational resource for routine questions, concerns, and communication.
• Monitor vendor performance and help ensure security expectations, patrol standards, communication protocols, and service requirements are consistently met.
• Assist with incident response, emergency procedures, investigations, documentation, follow-up activities, and communication with Club leadership.
• Identify and communicate security concerns, service gaps, or operational issues to the Safety & Security Manager.
• Provide operational support to the Manager on Duty, security personnel, Club Operations, and other departments as needed.
• Coordinate access requests, contractor activity, and vendor compliance with Club policies and safety expectations.
• Support approved camera reviews, access-related investigations, and follow-up actions related to security concerns.
• Assist with daily safety operations, including hazard identification, corrective actions, inspections, emergency equipment checks, and safety-related systems.
• Participate in medical and emergency response activities within the scope of training and certification.
• Support employee safety training, emergency drills, documentation, procedural updates, and department communications.
• Assist with workplace injury follow-up and workers' compensation administration as directed.
• Oversee daily parking operations, including parking systems, pay-to-park functions, equipment, facilities, revenue collection, and member service needs.
• Serve as the primary point of contact for parking inquiries, complaints, citations, access concerns, event parking, and operational issues.
• Monitor parking areas for safety, traffic flow, lighting concerns, hazards, and maintenance needs.
• Support parking enforcement, event setup, staffing coordination, citation processing, and communication with internal departments.
• Act as a backup operational contact for routine safety, security, and parking matters when the Safety & Security Manager is unavailable.
• Support department projects, special events, emergency situations, operational changes, and other duties as assigned.

What You'll Bring

• Supervisory, lead, or operational experience in safety, security, parking operations, hospitality, facilities, or a related field.
• Strong leadership, communication, customer service, and problem-solving abilities.
• Demonstrated ability to make sound decisions, exercise good judgment, and maintain professionalism in both routine and high-pressure situations.
• Experience enforcing policies, responding to incidents, and supporting emergency response activities.
• Ability to prepare clear reports, maintain confidentiality, and handle sensitive information appropriately.
• Working knowledge of Microsoft Office and the ability to learn security, safety, parking, and incident management systems.
• Current First Aid, CPR, AED, and DPSST certifications preferred, or the ability to obtain required certifications.
• Ability to work both indoors and outdoors and move throughout Club facilities, including parking structures, athletic areas, event spaces, and member-facing environments.
• Ability to communicate effectively via radio, phone, email, and in-person interactions.
• Commitment to delivering exceptional service while promoting a culture of safety, security, and operational excellence.

What You'll Gain

At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:

• Full-time employees: Enjoy medical, dental, and vision insurance.
• Facility access: Free access to our exercise room and classes, climbing gym, and pools.
• Convenience: Free parking and discounted public transportation passes.
• Retirement: Participate in our 401(k) program with an employer match.
• Well-being: Access our Employee Assistance Program (EAP) for free.
• Perks: Enjoy discounts on club services and meals.

Apply today!

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