1891 Support Lead

The Role  

The Multnomah Athletic Club is looking for a 1891 Support Lead to join our Food & Beverage Team. This person will assist servers and will train and manage support staff with ensuring proper service and member satisfaction in each of the club's four restaurants.

This is a part-time, fully on-site job at our club in Portland, OR.

What You'll Do 

• Demonstrates consistent and punctual attendance for daily shift meetings.
• Correctly describes all menu items including at least three main ingredients for each item and the method of preparation.
• Delivers water to guests within one minute of arrival.
• Clears all unneeded glassware and dishes within two minutes of guests finishing.
• Clears and resets vacated tables within five minutes of guests leaving.
• On every trip into a section, carries a tray and makes visual contact with all tables in that section. Completes at least three tasks such as clearing, setting, or refilling.
• Provides additional help to servers and accomplish cleaning projects.
• Ensures the service stations are clean, organized, and well stocked. Busses dishes to the dishwasher so that bus tubs are not filled above the rim.
• Maintains and correctly handles restaurant equipment and supplies so that unnecessary wear and tear, breakage, and waste does not occur.
• Maintains side station cleanliness, stock of wares and distributes wares correctly in glass racks and tubs.
• Complies with all Club safety policies and procedures demonstrating safe work practices. Identifies and reports unsafe or hazardous work conditions. Reports all workplace injuries and illnesses to supervisor. 
• Schedules support staff based on performance metrics
• Trains new support staff and current support staff on new systems
• Builds and maintains training program for support staff
• Aides in the hiring of new support staff

What You'll Bring

• Possession of a valid food handlers permit.
• Familiarity with proper etiquette for removing dishes and utensils from tables.
• Demonstrated excellence in customer/guest service.
• Ability to interact with members and guests in a professional and courteous manner.
• Ability to memorize menu items including the ability to describe at least three main ingredients and the method of preparation for each item.
• Ability to perform the essential job functions.

At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well-being, both inside and outside the club. Here's what's in it for you:

• Full-time employees: Enjoy medical, dental, and vision insurance.
• Facility access: Free access to our exercise room and classes, climbing gym, and pools.
• Convenience: Free parking and discounted public transportation passes.
• Retirement: Participate in our 401(k) program with an employer match.
• Well-being: Access our Employee Assistance Program (EAP) for free.
• Perks: Enjoy discounts on club services and meals.

Apply today to become part of the positive and welcoming Food & Beverage team here at the MAC!#LI-Onsite