Senior Account Manager

Position Overview

• Pay: Competitive Salary + KPI-Driven Performance Bonus

• Benefits: God-honoring company; Paid time off (Vacation, Sick, 9 Holidays, 2 Floating, 1 Volunteer day); Medical, Dental, and Vision plan options; Life, Accident, and Disability Insurance; HSA/FSA; 401(k) Match; Career Advancement; Free Online Classes; Mental Health & Financial Support; Pay on Demand + Cash Back; English/Spanish Learning

• Location/Work Type: 100% On-Site | Charlotte, NC 28223

• Schedule: Full-time, Exempt. Flexible, hands-on schedule supporting a 7-day multi-shift operation across 1st, 2nd, and 3rd shifts, including athletic events and weekends

• Requirements/Qualifications: Bachelor’s Degree (BA/BS); 2–5+ years in commercial janitorial, venue, or facility management; experience leading 30+ headcount; writing assessment required

• Bonuses/Perks/Career Growth: KPI performance bonus; mileage reimbursement for campus vehicle use; company PC and mobile phone provided; Internal mobility and leadership development.

About The Budd Group Culture

The Budd Group is a family-owned, God-honoring facility solutions company. We deliver high-quality janitorial, maintenance, and landscaping services while striving to make a positive impact on the communities and team members we serve.

What You’ll Do / Key Responsibilities

As our Account Manager, you will lead and scale our commercial facility operations across campus.

• Operations & Service Delivery: Oversee routine cleaning, venue preparation, and game-day setups as our lead Account Manager.

• Team Leadership: Direct, coach, and retain 35–40 team members and shift supervisors to keep operations running smoothly across all shifts.

• Financial & Budget Control: Oversee operational budgets, labor allocation, and supply management to consistently hit account financial KPIs.

• Client & Stakeholder Relations: Serve as the primary Account Manager for athletics and facility contacts, delivering top-tier communication and solutions.

• Strategic Growth: Work closely with regional leadership to support account expansion and operational growth.

What You Bring To The Team

• Education & Experience: Bachelor’s degree (BA/BS) required; 2–5+ years of progressive management experience in commercial janitorial, university campus, venue, or facility management.

• Leadership Drive: Demonstrated success leading 30+ team members, coaching workflows, and driving operational efficiency.

• Financial & Tech Acumen: Solid skills in budgeting and forecasting, paired with proficiency in enterprise tools (MS Office, HRIS, CRM).

• Communication: Exceptional written and verbal communication skills (a short writing assessment is required during interview steps).

Why Work For The Budd Group

• Tangible Career Advancement: Coaching and mentorship built around advancement opportunities

• Comprehensive Compensation Package: Competitive base salary, performance bonuses, 401(k) match, and paid volunteer days.

• Employee-Centric Support: Access to free professional development courses, language learning, and robust wellness programs.