Housekeeping Room Attendant (Full Time)

Division:  Housekeeping (HSK008)

Band 1U

MKBH Housekeeping Room Attendant

Primary Responsibilities: 

Perform routine tasks of cleaning and servicing guests’ accommodations such as rooms, suites, baths, lanais, breakfast bars, etc. according to resort standards and procedures.  Replenish supplies, towels, etc. for guest rooms.

Essential Duties:

• Clean guest rooms and lanais according to hotel standards and in the prescribed amount of time.
• Restock and refresh guest rooms with linen and supplies.
• Report necessary maintenance and repair work needed in guest rooms.
• Report any unauthorized or suspicious person on the guest room floors to security.
• Perform tasks following safety procedures and policies.
• Greet all guests and lends assistance if needed.
• Properly handle lost and found items.
• Clean, organize, and stock housekeeping carts.
• Responsible for the control of hotel issued keys at all times.
• Complete work assignments in a timely manner.
• May assist with turndown service.
• Perform other related duties as assigned or required.  

Other Duties:

• Assist in stocking supply closet and reports any shortages.
• Assist in other positions in the department
• Assist in moving furniture.
• Deliver items requested by guests to the rooms.
• Assist guest by giving directions or information regarding the resort and the Big Island.                   

Working Conditions: 

• Works indoors in guest rooms with or without air-conditioning.
• Outdoors cleaning lanais, public areas, and pushing carts through corridors.

Work Hours:

• Able to work shifts and days determined Executive Housekeeper or Assistant.
• Able to work over 40 hours in a week, as needed.

Equipment Use:

• Housekeeping cart to transport linen and supplies
• Vacuum Cleaner
• Cleaning tools which includes, mop, broom, bucket, and other cleaning equipment or supplies.
• Cleaning solutions

Mental and Physical Demands:

• Able to clean rooms according to standards and in the allotted time.
• Able to push/pull a fully supplied housekeeping cart, weighing over 50 lbs.
• Able to kneel, bend, stoop, and reach above/at/below shoulder level to clean.
• Able to lift and carry vacuum cleaner, cleaning equipment/supplies, linen, etc. weighing up to 20 lbs.
• Able to stand and walk during most of shift.

Communication Demands:

• Must be able to verbally communicate to employees, managers and guests.

Minimum Qualification Requirements:

• Must be able to read assignment sheet and directions for proper use of cleaning solutions.