Talent Assistant

Position Summary

At Parker Poe, the Talent Team helps shape the moments that matter most in the employee experience, from a candidate’s first interaction with the firm to onboarding, professional growth, engagement, and day-to-day support. The Talent Assistant will play an important role in this work by providing thoughtful administrative, operational, and logistical support for firmwide talent initiatives.

This full-time, in-office position is based in the firm’s Charlotte, North Carolina office and offers the opportunity to work alongside a collaborative, service-focused team while gaining broad exposure to recruiting, onboarding, employee engagement, talent operations, and special projects across Parker Poe.

This role is a great fit for someone who enjoys keeping work organized, building relationships, and helping others have a positive talent experience. The ideal candidate brings professionalism, warmth, discretion, initiative, and strong follow-through to each interaction. Opportunities for overtime and work outside of routine hours may be available.

Essential Duties and Responsibilities

Talent Operations & Administrative Support

• Provide administrative and operational support across Talent Team functions, serving as a helpful first point of contact for employees, attorneys, candidates, and vendors and connecting inquiries with the appropriate team member when needed.
• Coordinate logistics for candidate interviews, Talent Team meetings, training, events, and firmwide programs, including scheduling, room reservations, technology needs, catering, materials, attendee communications, set-up, and follow-up.
• Maintain accurate tracking systems and prepare recurring reports, status updates, and project materials.
• Assist with budget tracking, invoice processing, vendor coordination, and expense management.
• Monitor Talent Team specialized in-boxes and respond to or route inquiries in a timely, professional, and service-focused manner. 
• Handle employee, candidate, and firm information with sound judgment, discretion, and confidentiality.
• Use technology, including AI tools where appropriate, to streamline administrative work, improve processes, and enhance program coordination.
• Help identify practical improvements to workflows, service delivery, and Talent Team operations.
• Perform other duties and responsibilities as assigned to support the evolving needs of the Talent Team.

Qualifications

• Minimum of two years of administrative, human resources, recruiting, or client service experience and an associate’s degree, or the combined equivalent of experience and education.  Bachelor’s degree preferred.
• Experience working in a law firm or professional services environment is preferred.
• Exceptional organizational, prioritization, and project coordination skills, with strong attention to detail and accuracy.
• Strong written and verbal communication skills, including the ability to prepare clear reports, agendas, notes, and other communications with minimal direction.
• Ability to manage multiple priorities, shifting deadlines, and time-sensitive requests in a fast-paced, team-oriented environment.
• Sound professional judgment and discretion when handling confidential employee, candidate, and firm information.
• Strong client-service mindset with a proactive, concierge-style approach to anticipating needs, solving problems and delivering a positive experience.
• Ability to collaborate effectively with candidates, attorneys, business professionals, and colleagues across offices.
• Resourceful, independent self-starter with curiosity, strong critical-thinking, analytical and practical problem-solving skills.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams and basic Adobe.
• Familiarity with HRIS and applicant tracking systems preferred; experience with Dayforce and FloRecruit, a plus.  Graphic design platform experience a plus.
• Comfort using AI tools and emerging technology to improve processes and enhance the employee experience.
• Availability to work overtime and occasionally beyond routine office hours.

Traits for Success

The person who thrives in this role is energized by people-focused work, takes pride in creating seamless experiences, and enjoys being the person others can count on. Success requires a balance of organization, good judgment, warmth, responsiveness, and the ability to move confidently between details and relationships.

• Creates a welcoming, polished, and positive experience for candidates, attorneys, business professionals, and colleagues.
• Anticipates needs, takes initiative, and follows through with care and accuracy.
• Builds trust through professionalism, discretion, responsiveness, and sound judgment.
• Contributes to a collaborative Talent Team culture where service, growth, and continuous improvement matter.