ACT Team Program Manager - Marshall Psychiatry

Job Responsibilities:

• Provides daily leadership and administrative oversight of the ACT Team.
• Supervises and evaluates clinical and non-clinical staff, including scheduling, performance management, coaching and, professional development.
• Ensures fidelity to the ACT model and compliance with state, federal, Medicaid, and accreditation standards.
• Facilitates daily ACT team meetings and coordinate treatment plans.
• Monitors client admissions, discharges, service delivery and caseload assignments.
• Ensures timely and accurate clinical documentation, billing and reporting in accordance with corporate, Medicaid, and regulatory requirements.
• Maintains effective working relationships with patients and other employees.
• Collaborates with hospitals, crisis services, law enforcement, housing providers, and community partners to coordinate care.
• Monitors program quality indicators, client outcomes, and performance improvement initiatives
• Participates in on-call rotation as required.
• Promotes a trauma-informed, recovery-oriented, culturally responsive approach to service delivery.
• Ensures patients and families receive appropriate education regarding, treatment, services, and recovery to promote understanding and engagement.
• Maintains confidentiality and compliance with HIPAA and agency policies.
• Performs other duties as assigned.