Lead Cashier (Part-Time) @ Brevard Zoo

Summary

This position provides optimal guest service ensuring that all the guest needs are met in a timely manner. A Lead Cashier performs guest service skills that align with e|n Cares.  The Lead Cashier demonstrates a mastery of the register system and is authorized to handle special transactions to include returns, and price overrides. This position is responsible for the opening and closing of specific registers. A Lead Cashier will also complete additional tasks as assigned by the Store Director.

Key Responsibilities and Accountabilities

                Leadership and Team Member Results

• Holds self accountable to all e|n standards of performance and behavior.
• Resolves guest service issues in partnership with Store Director.
• Responsible for cash wrap functions and assisting Service Representatives with returns, price overrides and special transactions.
• Builds strong relationships with team members to align and support execution of business results.
• Actively pursues opportunities to promote self development.
• Creates a learning environment by modeling e|n core values.
• Fosters Partner team member relationships to support business initiatives and growth.
• Complies with company personnel policies.

Business and Financial Results

• Assists team to achieve store location’s sales, per cap and purchase with purchase goals.
• Achieves personal purchase with purchase sales goals and other statistical sales expectations assigned by the store leadership team.
• Responsible for accurate accounting of register tills.
• Consistently looks for methods to maximize store sales.
• Accountable for accurate cash handling and ensures completion and accuracy of all register transactions.
• Works assigned schedule.

Management and Operating Results

• Accountable for completing product, operations, and merchandise presentation training.
• Responsible for maintaining all visual presentations and directives as communicated by Store Director and SSC initiatives.
• Participates in all e|n initiatives and ensures sustainability.
• Responds and reacts to all communication in a timely manner.
• Performs daily tasks such as cleaning, store recovery, and merchandise placement.
• Accountable for all Loss Prevention procedures and requirements.

Guest and Partner Results

• Accountable to consistently demonstrate e|n Cares.
• Required to maintain full knowledge of the venue’s building and programs.
• Ensures a clean, organized and safe environment for guests to shop in.
• Follows e|n and Partner dress code guidelines.
• Participates in regional philanthropic activities.

Physical Demands – The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the Lead Cashier is frequently required to stand; walk and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The Lead Cashier must frequently lift and/or move up to 10 pounds.