Key Holder (Full-time) @ Gaylord Opryland Magnolia

As a Barista Sales Associate and Keyholder in our Coffee Marketplace, you’ll be a vital part of daily operation by crafting delicious beverages, engaging with guests, and supporting store activities to create memorable experiences. This role is perfect for someone who thrives in a fast-paced environment, loves coffee and food, and is passionate about delivering exceptional guest service in a fun, dynamic setting.

What You’ll Do:

• Craft Quality Beverages& Food Offerings: Prepare and serve coffee, espresso, smoothies, and other café offerings with consistency, quality, and care.
• Deliver Guest Service: Create warm, welcoming interactions with guests to ensure every visit is memorable.
• Support Marketplace Operations: Maintain cleanliness, follow food safety standards, and ensure proper sanitation at all times.
• Engage Guests: Share knowledge of coffee, food items, and marketplace products to enhance the guest experience.
• Operational Support: Assist with cashiering, stocking, and keeping the store guest-ready at all times.
• Team Collaboration: Work alongside leadership and fellow team members to achieve service and sales goals.
• Merchandising Support: Help present food & beverage and retail products in an appealing, organized way.

What You Bring:

• Food & Beverage Experience: Previous barista, food service or retail experience preferred, but a passion for coffee and guest service is essential.
• Coffee Enthusiasm: Interest in learning about coffee and specialty beverages to create and service them with care.
• Guest Service Star: Friendly, outgoing, and dedicated to providing exceptional service.
• Flexibility: Ability to work mornings, evenings, weekends, and holidays as business needs require.
• Positive Energy: A collaborative, upbeat approach that makes work fun and engaging.
• Food Safety Awareness: Commitment to following health department standards and proper food handling procedures.  A current food handler’s card is preferred, but we will help you obtain one after employment if necessary.
• Must Be: 18 years or older to apply

Physical Demands:

• Frequent standing, walking, and active engagement throughout your shift.
• Ability to lift and move up to 40 pounds.
• Occasional reaching, climbing, kneeling, or crouching.
• We are committed to providing reasonable accommodations to support your success.