Senior Sustaining Engineer

Summary of Responsibilities:

The Senior Sustaining Engineer provides mid-level Engineering support to the operations business unit and departments by troubleshooting difficult problems, instructing the technicians in techniques to resolve these issues in an effort to achieve EFW’s business plan and objectives and leading teams to resolve issues and improve productivity.

Responsibilities and Tasks:

• Write, review and modify test procedures for the troubleshooting of electronic assemblies
• Support test technicians by troubleshooting difficult problems and by instructing the technicians in techniques to resolve these issues
• Develop test equipment and test assemblies to aid the technicians in isolating problems
• Conduct research to resolve production difficulties
• Write ECPs on product to correct errors and to resolve production difficulties
• Provide New Product Setup, Programming and Support, ECO and Process Improvement Implementation
• Be prepared to support all schedule requirements through on-call or overtime requirements
• Lead, participate and contribute to a team environment within the department and throughout the organization
• Stay abreast of all state of the art, technical and equipment issues through training and self-development
• Adhere to internal ethics, procedures and external regulations and laws
• Support the Sustaining Engineering and Operations department’s performance goals and objectives
• Other related duties as assigned by supervisor

Education, Experience & License or Certification:

• Bachelor's degree is required. 5-10 years functional experience may substitute
• Associate's degree is required
• Specific Degree Field Required: Technical Degree (engineering, electronics, etc.)
• 5-10 years of functional (using skill set) experience is required
• 1-3 years of industry experience is required
• Training Pre-requisites (Within One Year of Taking Position):
  • ESD
  • Safety Training, as dictated by Safety Department

Skills and Abilities:

• Able to formulate resolution plans, solutions, and a concise, informational final report
• Able to analyze technical data package for new programs with minimal supervision, to anticipate and prevent, where possible, production issues and risks
• Able to participate in small teams for issue resolution
• Able to troubleshoot complex issues with minimal supervision, and break them down into smaller, more simple tasks for the technicians to perform
• Support programs in front of the customer, by professional appearance and demeanor
• Able to provide presentations when necessary
• Exhibit a willingness to stay abreast of all state of the art, technical and equipment issues through training and self-development
• Familiarity with basic test equipment (i.e. oscilloscopes, voltmeters, signal generators, etc.)
• Good Working knowledge of basic computer applications

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