Certified Medical Assistant - Sarasota, FL

Key Responsibilities 

Front Office & Patient Access 

• Greet patients and perform check-in/check-out procedures accurately and efficiently. 

• Collect co-pays, deductibles, co-insurance payments, and outstanding patient balances. 

• Obtain insurance card and payment guarantor information and verify insurance eligibility. 

• Schedule appointments, procedures, and follow-up visits. 

• Print orders and patient educational materials. 

• Answer incoming calls promptly and professionally while demonstrating phone etiquette consistent with professional standards. 

• Maintain assigned clinical inboxes within the athenaClinicals electronic medical record system. 

• Manage appointment reminders, patient waitlists, and appointment rescheduling through the athenaClinicals automated scheduling system. 

Clinical Support & Patient Care 

• Room patients and complete patient intake, including:  

• Vital signs 

• Allergy verification 

• Medication reconciliation 

• Documentation of recent flu and pneumonia vaccinations 

• Assess and document patient symptoms, reactions, and physical condition in athenaClinicals. 

• Assist physicians, physician assistants, and nurse practitioners with examinations and procedures. 

• Perform diagnostic testing. 

• Collect specimens and follow all CLIA regulations. 

• Prepare patient charts and ensure laboratory information is available for office visits. 

• Contact patients regarding test results or care instructions as directed by the physician, physician assistant, or nurse practitioner. 

• Make patient reminder calls regarding required laboratory work two (2) weeks prior to appointments. 

Care Coordination & Documentation 

• Triage patient phone calls and portal messages, determine appropriate response priority, consult with providers as needed, and document appropriately. 

• Facilitate referrals to specialty care, imaging, and laboratory services as ordered. 

• Coordinate required laboratory and imaging studies to ensure patients are appropriately prepared. 

• Scan, attach, review, and process patient medical records and administrative documents within athenaClinicals. 

• Review and process incoming faxes and laboratory results that are not received electronically. 

Medication & Administrative Support 

• Process prescription refills and medication prior authorizations. 

• Organize medication sample inventory and properly discard expired medications. 

• May assist with preparing payment batches and maintaining accurate office cash transactions. 

• Exercise sound judgment in challenging and stressful situations. 

• May occasionally serve as a trainer for medical support staff or students. 

• Perform other duties and responsibilities as required, assigned, or requested. 

Qualifications 

Required 

• Completion of an accredited Medical Assistant program. 

• Current Medical Assistant Certification through the American Association of Medical Assistants (AAMA) or an equivalent certification organization. 

• Minimum of one (1) year of relevant Medical Assistant experience in a physician office setting. 

• Broad understanding of clinical operations and physician office practices. 

• Experience using athenaClinicals Electronic Health Record (EHR). 

• Experience with secure clinical communication and billing applications, such as PMD Soft. 

• Knowledge of HIPAA and patient privacy regulations, with the ability to maintain strict confidentiality of medical, financial, and other sensitive information. 

• Ability to perform basic patient data entry in athenaClinicals and utilize Microsoft Office applications. 

• Basic knowledge of medical examinations, diagnostic procedures, and treatment room processes. 

• Knowledge of medical terminology. 

• Ability to comply with all HIPAA, OSHA, Compliance, and IT standards, policies, and procedures. 

Preferred 

• Current CPR certification. 

• Nephrology practice or dialysis experience. 

• If you are passionate about delivering excellent patient care and enjoy working in a collaborative healthcare environment, we encourage you to apply today.