Medical Assistant - Phoenix, AZ

Position Summary 

The Medical Assistant is responsible for assisting healthcare professionals in providing care to patients. This role supports physicians and clinical staff through a variety of administrative and patient care activities, including maintaining patient records, coordinating appointments, assisting with examinations, and performing standard care procedures. 

 
Key Responsibilities 

• Provide general back-office support to physicians. 

• Assist providers with examinations as needed. 

• Stock and monitor inventory levels of medical supplies. 

• Monitor and maintain medication sample closets. 

• Prepare and assist patients for testing. 

• Obtain results for examinations as requested. 

• Obtain laboratory results, present them to the physician for review, and notify patients of results as instructed by the physician. 

• Answer patient calls and respond in a prompt and professional manner. 

• Conduct final review of charts after chart preparation. 

• Train back-office staff on an as-needed basis when requested by the Office Administrator. 

• Respond to and comply with requests for information using the most appropriate communication method, including fax. 

• Complete all requests within established office policy timeframes. 

• Follow all rules and regulations regarding confidentiality and protection of patient information. 

• Deliver information to patient care areas and other designated locations, including provider offices. 

• Complete the referral process for specific procedures when requested by the Office Administrator. 

• Provide leadership and guidance to support excellent customer service. 

• Communicate and engage effectively with others. 

• Continuously seek opportunities to learn, share knowledge, and develop processes that improve the transfer of information. 

• Follow and maintain all policies and procedures. 

• Perform other duties and responsibilities as required, assigned, or requested. 
   

Qualifications 

Required 

• High school diploma or GED. 
   

Preferred 

• Completion of an accredited Medical Assistant certification program. 
   

Experience 

• Minimum of two (2) years of relevant experience. 

• Combined education and experience may be considered as a substitute for the minimum experience requirement.