Director of Revenue

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Director of Revenue – OLV Human Services

As OLV Human Services continues to grow, so does our commitment to excellence—and that includes expanding our talented finance team.

We are currently seeking a Director of Revenue who is not only a strategic thinker and experienced financial leader but also shares our passion for fostering the highest possible quality of life for individuals throughout our community.

At OLV Human Services, we believe that finance plays a vital role in supporting our mission. The right candidate will align departmental strategies with our agency’s values, ensure fiscal accountability, and inspire their team to drive success across the organization.

Benefits & Perks

• Generous Paid Time Off (PTO), including paid holidays
• Qualifying Non-For-Profit for Federal Student Loan Forgiveness Program (click here to learn more: https://studentaid.gov/manage-loans/forgiveness-cancellation)
• Casual dress code
• Health, dental & vision insurance options
• Free dental insurance
• Paid Employer sponsored life insurance.
• Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance
• Up to $600 every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse also completes
• Up to $180 annual gym reimbursement
• Take advantage of our Dental & Outpatient Mental Health services while working
• Employee referral program

Salary Range: $90,000 - $110,000/annually (based on relevant experience)

Responsible to: Chief Financial Officer

Job Summary:

The Director of Revenue is a leadership position focused on maximizing revenue generation and financial performance. This role involves developing and implementing strategies to drive revenue growth, optimizing rates and billable units, managing budgets, prepare revenue forecasts, reviewing and oversee cost report preparation, and analyzing financial data. They also collaborate with various program leaders to ensure alignment and efficiency in revenue-related processes. 

Essential Job Duties:

• Responsible for the billing/revenue department; overseeing the billing department, revenue accountant and credentialing specialist
• Understand and manage various non-profit rate methodologies, healthcare, mental health and dental billing
• Be the subject matter expert within billing software platforms, ensuring they are set up accurately and being leveraged appropriately by the billing team.  Verifying that reporting integrity is maintained
• Analyze census/unit utilization to ensure programs properly maximize revenue
• Oversee and manage agency contracts
• Oversee and review various cost reports to ensure rates are maximized
• Develop and track key performance indicators (KPIs), including census/unit utilization, denial management, days in accounts receivable, benchmark/trends, etc.
• Compile annual agency revenue budget, assist with periodic revenue forecasting
• Drive workflow efficiencies within the billing/revenue team
• Work closely with program leaders to align revenue/census targets
• Participate in industry workgroups, understanding best practices and regulation updates.
• Participate as a key member on the Leadership Team to develop and maintain a strategic plan for the controlled growth, expansion, and/or development of programs sites for OLV Human Services.
• Assist with new programs, conducting market research to accurately compile proforma revenue targets/assumptions
• Responsible for ensuring monthly revenue is timely, accurate, and included in monthly financial reporting according to GAAP/financial regulation.\
• Maintain, develop and implement revenue departmental policies and procedures.
• All other duties as assigned.

Skills:

• Leadership Skills- being able to effectively lead, motivate, and set appropriate goals for the revenue/billing team, fostering a collaborative and results-orientated environment.
• Ability to analyze complex situations, develop effective strategies, and solve problems creatively.
• Software Skills-
  • Be the subject matter expert within the IT software platforms that are being utilized by the billing/revenue team.  Including electronic medical records, accounting software, and credentialing software.
  • Intermediate skill level in Microsoft 365 suite, expert level in excel.
  • Ability to take lead and assist in software development/implementations
• Deep understanding of financial statements, forecasting, budgeting, and data analysis.
• Communicate effectively with various stakeholders, build relationships and collaborate with various program leaders.
• Ability to complete multiple priorities and responsibilities in a fast-paced environment
• Ability to effectively work independently and as part of a team.
• Strong knowledge of multi-funded, non-profit organizational structure, laws and governing regulations including, but not limited to Consolidated Fiscal Report (CFR), Reimbursable Cost Manual, or other not-for-profit program cost reports.
• Intermediate skill level in Microsoft 365, Accounting Software Systems, and Human Resources Information Systems
• Ability to work effectively with outside auditors and governmental agencies.

Minimum Education/Experience Required:

Bachelor’s degree in accounting or related field with 10+ years’ experience, management experience a must.

OR

Master’s degree in accounting or related field with 6+ years’ experience, management experience a must.

License/Registration/ Certifications Required:
Valid NYS Driver’s License

Training Requirements:
New Hire Orientation

Physical Requirements:
This position is largely sedentary, requiring little physical effort with only light, physical exertion required.
The constant physical demand of this position is sitting.
The frequent physical demands of this position are standing, walking, climbing, talking, hearing, repetitive motion, and hand/eye/foot coordination.
The occasional physical demands of the position are lifting, carrying, pushing, pulling, balancing, stooping, crouching, reaching, and grasping.