GILEAD - Senior Case Manager

Senior Clinical Case Manager-Residential Program (Adult)

Gilead Community Services is seeking a caring and recovery-oriented Senior Clinical Case Manager to join our multi-disciplinary supported apartment program staff.

About the position:

The Senior Clinical Case Manager for Gilead’s Middletown area adult supervised apartment program works Mon - Fri 7a-3p (40 hours) providing case management, advocacy, educational, and supportive services in a program serving women with major mental illness, co-occurring substance use disorders, and histories of significant trauma. The individual in this role carries out all phases of clinical services including intake, engagement, assessment, treatment planning, case management, referral, and discharge. This role also requires the timely completion of required documentation including assessments and other treatment planning.

Minimum Requirements:

• Bachelor’s degree in a human service field; Master’s degree preferred
• Experience working with individuals with co-occurring disorders
• Three years of clinical experience
• Must maintain and provide proof of valid driver’s license and automobile insurance in good standing
• Reliable use of personal vehicle as needed

Benefits:

• Generous paid vacation, sick, and personal time plus paid holidays
• Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%)
• Employer-provided long-term disability and life insurance (Gilead pays 100%)
• Hands-on learning experience and supervision
• Scholarship, tuition reimbursement, and professional development opportunities
• Paid training, education, and certification as necessary (including CPR training)

This is a union position and pays $21.17 per hour.

Responsibilities:

•  Providing clinical knowledge regarding severe and prolonged mental health and substance abuse disorders through training and education
• Supporting the Director/Manager in leading an effective program, including supervising shift activities, reviewing, and implementing the daily schedule, and providing clinical leadership
• Working with the treatment team to manage clients’ mental health and assessing for risks, implementing risk management plans as necessary 
• Providing recovery-oriented clinical case-management services with an emphasis on dignity, respect, and inclusion of family and other natural supports
• Providing support, skills training and education in areas including daily living skills, nutrition, financial management and symptom management
• Monitoring positive outcome measures and ensuring program compliance through accurate and timely data reporting
• Completing assessments, treatment plans, and other documentation electronically and on paper in a timely manner
• Acting with compassion, integrity, and ethics

Original Posting Date: October 1, 2025

Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead’s “Standards of Conduct” policy. It’s important that these standards and regulations are met through all duties performed, outcomes achieved, and conditions kept within the organization.