Human Resources Generalist- Bilingual (English/Spanish)

The Human Resources Generalist supports and partners with employees and leaders across operations and filed locations. This role plays a key part in driving employees’ engagement, compliance, and workforce development in a large, diverse, and safety-focused organization. Performs Human Resources related duties at a professional level and may carry out responsibilities in some or all of the following functional areas:  recruiting, employee relations, employment and training.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Partners with employees and management to communicate various Human Resources policies, procedures, laws, standards and government regulations.
• Ensure compliance with federal, state, and local regulations concerning employment, safety and workplace standards.
• Sources candidates, screens and recruits job applicants to fill entry level, professional and technical job openings.
• Reviews applications and interviews applicants to match experience with specific job related requirements.
• Facilitate new hire orientation for large groups, ensuring employees understand safety, company policies, and expectations.
• Deliver training programs and presentations to employees and managers, often in group settings across multiple locations.
• Performs benefit administration to include change reporting and communicating benefit information to employees.
• Conducts bilingual benefits orientation sessions.
• Supports a diverse, bilingual workforce, ensuring clear communication in both English and Spanish.
• HR metrics using Excel and other Microsoft Office tools to support workforce planning and decision making.
• Maintains and coordinates employee recognition programs
• Responds to employee relations issues such as employee complaints, harassment allegations, and civil rights complaints.
• Conducts exit interviews, and makes recommendations for retention, engagement and continuous improvement.
• Represents the company for unemployment claims and hearings.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree (B. A.) from four-year college or university preferred
• Minimum of 3 – 5 years of progressive HR Generalist experience
• Experience facilitating training and speaking to large groups
• Experience supporting multi-site operations

COMPETENCIES

• Ability to objectively coach employees and management through complex, difficult, and emotional issues.
• Must have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation or government law.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively; Listens and gets clarification; Responds well to questions; Participates in meetings.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

WORK ENVIRONMENT / PHYSICAL ACTIVITY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in a combination of office, outside yard settings, outside field settings environments. While performing the duties of this Job, the employee is regularly required to communicate and listen to employees.
• Frequently sitting, computer use and communication.
• Occasionally standing, and walking.
• Occasionally lift and/or move up to 25 pounds. 
• The work environment is that which is typical of an office setting. 
• The noise level in the work environment is usually quiet.