Field Services Representative

Now Hiring: Field Services Representative

Location: Auburn, WA

Join Builders FirstSource and Build Your Career

Are you passionate about customer service, problem-solving, and working in a hands-on environment? Builders FirstSource is looking for a Field Services Representative to serve as a trusted partner to our customers by helping resolve product and construction service concerns on-site. This is a great opportunity for someone who enjoys variety in their workday, values building strong customer relationships, and wants to grow their career with an industry leader.

No previous experience? No problem. We provide on-the-job training and support to help you succeed.

What You'll Do

As a Field Services Representative, you'll play an important role in delivering an exceptional customer experience by ensuring quality workmanship and product performance throughout the construction process.

Responsibilities include:

• Visiting customer job sites to inspect building products and workmanship at various stages of construction.
• Investigating customer concerns and identifying effective solutions to service and product issues.
• Recommending repairs or replacements based on company guidelines, quality standards, and cost-effective practices.
• Coordinating with and approving third-party repair providers when needed.
• Inspecting completed repairs to ensure quality expectations are met.
• Managing your schedule and workload to meet daily, weekly, and project-related goals.

What We're Looking For

• High school diploma or GED, or an equivalent combination of education and experience.
• A positive attitude and willingness to learn.
• Strong communication and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• Entry-level candidates are encouraged to apply. Training is provided.

Work Environment & Physical Requirements

This role offers a mix of office and field work, providing variety and opportunities to be out on construction sites.

• Work in both office settings and outdoor environments with varying weather conditions.
• Travel to customer and company job sites throughout the workday.
• Walk on uneven terrain and active construction sites safely and confidently.
• Frequently lift and carry up to 25 pounds and occasionally up to 80 pounds.

Why Builders FirstSource?

At Builders FirstSource, you'll join a team committed to quality, customer satisfaction, and professional growth. We invest in our employees, provide opportunities to develop new skills, and offer a supportive environment where your contributions make a real impact.

Ready to build your future with us? Apply today and become part of a team that's helping build communities across America.