Delivery Manager

PURPOSE

Directs and manages all aspects of delivery activities and department staff at specified location(s); including responsibility for planning, coordinating and assigning work to Dispatchers, Drivers and/or Yard personnel in order to meet or exceed scheduling goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages the delivery scheduling activities and department staff, ensuring coordination between daily delivery schedules and Driver assignments.
• Establishes schedules that ensure economical delivery options are utilized and optimizes materials handling equipment and delivery vehicles.
• Maintains check on materials inventories, production programs and other factors that affect delivery schedules.
• Revises schedules based on changes to order, cancellations, returns, and revised forecasts; determines recourse in event of failure to meet schedules.
• Manages a department to ensure achievement of functional and budget/financial goals.
• Tracks and reports on delivery mileage, fuel usage, vehicle repairs and other delivery-related issues to management.
• Manages assigned employees including staff selection and training; planning, assigning and directing work; conducting performance reviews; rewarding and disciplining employees; addressing complaints and resolving problems.
• Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

Manages staff to include the delivery scheduling activities, ensuring coordination between daily delivery schedules, and Driver assignments.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Bachelor’s degree and six (6) years of experience coordinating shipping/delivery activities, or equivalent combination of education and experience.  Minimum of one (1) year of lead or supervisory experience required.

COMPETENCIES

• Knowledge of company practices and standards for product shipping/delivery
• Knowledge of business mathematics
• Knowledge of DOT regulations or other requirements regulating delivery schedules
• Good leadership skills and ability to achieve work productivity through others
• Ability to read and write delivery schedules and reports

WORK ENVIRONMENT / PHYSICAL ACTIVITY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Combination of indoor and outdoor environments and physical activity requirements. 

• Work is in an office setting and generally sedentary with physical effort associated with using a computer, but may involve walking or standing for brief periods of time.
• May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds.
• Occasional oversight activities may take place out of doors, subject to temperature and weather variations.