Maintenance Technician

 ROLE PURPOSE

Maintenance Technician independently maintains, troubleshoots, and repairs automated production and fulfillment equipment in a fast-paced, high-volume e-commerce wall art manufacturing facility. This role is critical to maximizing equipment’s uptime, sustaining consistent product quality, and ensuring on-time order fulfillment.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform scheduled preventive maintenance on large-format printers, conveyors, framing machines, miter saws, joiners, CNC machinery, and packaging systems
• Diagnose and repair mechanical, electrical, and pneumatic issues with minimal supervision
• Troubleshoot PLC-controlled systems including sensors, actuators, HMIs, barcode scanners, and vision systems
• Maintain print systems including printheads, ink delivery systems, and curing units to ensure consistent output quality
• Perform equipment setups, changeovers, and calibrations to support high-mix, short-run production
• Read and interpret electrical schematics, blueprints, and technical manuals
• Complete maintenance work orders and documentation accurately in the CMMS (E-Maintenance by Fluke)
• Conduct equipment inspections and system checks to identify and address potential issues proactively

ADDITIONAL TASKS AND RESPONSIBILITIES

• Collaborate with production, quality, engineering, and IT teams to improve equipment reliability and throughput
• Maintain tools, parts, and work areas in accordance with 5S standards
• Follow all safety procedures including lockout/tagout (LOTO) requirements
• Mentor and provide guidance to Maintenance Technician I team members
• Participating in training and skill development programs

EXPERIENCE AND EDUCATIONAL QUALIFICATIONS

• High school diploma or GED required; technical certification or trade school training in a related field preferred
• 3–5 years of hands-on maintenance experience in automated manufacturing, distribution, or e-commerce fulfillment environments
• Working knowledge of mechanical, electrical (AC/DC), and pneumatic systems
• Demonstrated experience troubleshooting PLC-based equipment such as Beckhoff, Allen-Bradley, or Siemens platforms
• Ability to read and interpret electrical schematics and mechanical drawings
• Proficiency with hand tools, power tools, and diagnostic equipment
• Basic computer skills with experience using a CMMS or similar maintenance tracking system

SPECIFIC SKILLS AND COMPETENCIES

• Coursework or certification in Industrial Maintenance, Mechatronics, or a related technical discipline
• Hands-on experience with large-format digital printing, CNC equipment, or automated packaging systems
• Familiarity with conveyor systems, sortation equipment, and warehouse automation technologies
• Knowledge of variable frequency drives (VFDs), servo motors, and three-phase electrical systems
• Intermediate electrical knowledge with the ability to troubleshoot circuits and control systems
• Experience in high-volume, deadline-driven manufacturing or fulfillment environments
• Strong troubleshooting and critical thinking skills with a systematic approach to problem-solving
• Exceptional attention to detail with a consistent commitment to quality and safety
• Effective time management and the ability to prioritize tasks in a fast-paced environment
• Clear and professional communication skills with the ability to work collaboratively across teams
• Self-motivated and dependable with a strong work ethic and willingness to take direction

This role is onsite 5 days per week in our Morrisville, NC Production Facility.