Nashville SC
Ticketing - Box Office Representative PT
2226 Bransford Ave, Nashville, TN
On-site
First seen by offpeak October 5, 2026
See your drive time Apply on Nashville SC's site
The Ticket Office Representative is a part-time, event-day position responsible for providing exceptional customer service and assisting fans with ticket purchases and inquiries at GEODIS Park. This role plays an important part in delivering a seamless matchday experience by supporting ticket sales, processing transactions, and resolving ticket-related questions. Applicants must reside in the Nashville area.
RESPONSIBILITIES
- Process ticket sales through Ticketmaster and assist guests with ticket purchases and ticketing issues.
- Provide clear, friendly, and professional customer service throughout all interactions.
- Address general inquiries related to seating options, pricing, stadium policies, and event information.
- Accurately complete credit card and cash transactions in accordance with Club procedures.
- Reconcile and balance cash drawers at the end of each shift.
- Support Box Office leadership with additional duties as assigned.
- Prior customer service or ticketing experience preferred, but not required.
- Strong interpersonal and communication skills, with the ability to remain professional in a fast-paced environment.
- Ability to learn and navigate ticketing software quickly (experience with Ticketmaster is a plus).
- Reliable, punctual, and able to work Nashville SC home matches, special events, nights, weekends, and holidays as needed.
- Must be detail-oriented and comfortable handling cash and sensitive customer information.
- Candidates without a degree are encouraged to apply.