Medical Receptionist Tucson Park

General Summary: Under the supervision of the Medical Services Manager, the Medical Receptionist performs administrative functions for the medical staff of Intermountain Centers’ Tucson Health Home, a psychiatric outpatient clinic.

   JOB RESPONSIBILITIES:

• Greets members and visitors in person, or by telephone, answering or referring their inquiries.
• Schedules appointments in person, or by telephone.
• Assists with keeping members’ appointments on schedule by notifying staff of member’s arrival.
• Provides customer service by answering members’ questions; conducts interactions in a confidential, courteous, professional and timely manner.
• Maintains the reception area, keeping it organized and tidy.
• Routinely checks with nursing staff to provide assistance with certified mail, copying, faxes, chart retrieval, etc.
• Maintains office equipment. Performs inventory control and orders supplies.
• Gathers information on community resources for medical staff.
• Adheres to Health Insurance Portability and Accountability Act (HIPAA) of 1996.
• Develops, maintains and updates files, logs, manuals and handbooks for medical staff.
• Maintains an approved schedule, and acceptable level of attendance.
• Performs other duties as assigned or necessary as they relate to the general nature of position.

QUALIFICATIONS:

• Education – High School Diploma/GED Required
• Experience – 2-4 years of office experience, including working with the public, required; medical office experience preferred.   

   REGULATORY:

• Minimum 21 years of age.
• DPS Level I fingerprint clearance (must possess upon hire and maintain throughout employment).
• CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment).
• Current, valid Arizona Driver’s License and 39-month Motor Vehicle Report and proof of vehicle registration liability insurance to meet insurance requirements, if required.
• Initial current negative TB test result, if required (Employer provides).

Questions about this position?  Contact us at HR@ichd.net