Housekeeper

Job Title: Housekeeper

Department:  Accommodations

Position Summary: Housekeepers are responsible for maintaining high standards of cleanliness at a boarding school and sports training destination located on a 400-acre campus.

Key Responsibilities:

• Perform advanced cleaning and sanitation tasks, including sweeping, mopping, dusting, polishing, vacuuming, disinfecting, and other duties to maintain a clean and safe environment.

• Learn, operate, and maintain floor machines, vacuums, scrubbers, buffers, extractors, and other specialized cleaning equipment safely and efficiently.

• Complete routine and repetitive housekeeping duties with attention to detail and consistency across all assigned areas.

• Provide laundry services for dormitories and commercial facilities, including washing, drying, folding, sorting, and distributing linens and personal items

• Monitor, restock, and maintain cleaning supplies, chemicals, and equipment, reporting shortages or malfunctions promptly.

• Collect and remove trash and bulk materials, working with team members or equipment for items that exceed safe lifting guidelines.

• Maintain accurate cleaning logs, inspection reports, and other documentation in compliance with departmental standards.

• Organize and maintain housekeeping carts, storage areas, laundry rooms, and equipment for efficiency and safety.

• Follow all safety procedures, including proper handling, labeling, and use of chemicals, ensuring adherence to OSHA and company standards.

• Identify and report maintenance issues, safety hazards, or equipment repairs, assisting as needed to resolve them promptly.

• Conduct routine inspections of assigned areas to ensure cleanliness, safety, and compliance with quality standards.

• Respond professionally to guests, students, or staff cleaning requests and special needs

• Train, mentor, and support less-experienced staff on cleaning techniques, equipment operation, and safety practices.

• Collaborate effectively with all department leadership and internal departments to support efficient operations and continuously enhance the overall campus experience.

• Other duties as assigned by management.

Qualifications:

• High school diploma or equivalent ; additional training or certifications in housekeeping, custodial services, laundry operations, or facilities management is a plus

• Proven customer service orientation, with ability to interact professionally and courteously with guests, students, and staff

• Demonstrated attention to detail and commitment to high cleanliness and presentation standards

• Ability to work independently, prioritize tasks effectively, and perform duties with minimal supervision. 

• Working knowledge of cleaning methods, equipment, chemicals, and best practices; experience in institutional, campus, hotel, or healthcare environments preferred. 

Physical Demands & Work Environment:

• Ability to safely lift, carry, push, and pull equipment, supplies, or materials weighing up to 50 pounds.

• Ability to stand, walk, bend, stoop, squat, kneel, reach, stretch, and perform repetitive movements for extended periods

• Ability to work indoors and outdoors in varying temperatures and weather conditions.

• Ability to work on multiple surfaces, including stairs, hard floors, turf, grass, courts, and walkways

• Manual dexterity required to safely operate housekeeping, custodial, and laundry equipment

• Frequent movement across campus, including stairs and elevators

• Ability to use standard office and mobile technology for reporting and documentation

• Ability to work flexible schedules, including day, evening, overnight, weekends, and holidays as needed

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