Sr Client Server Specialist - Florida

The Opportunity: We are seeking a full time Sr Client Server Specialist to join our team in Florida. This role will provide end user support for in-house and third-party application software problems. Under general supervision, evaluate, implement and support Client/Server and computing systems. Troubleshoot advanced system issues and work on technical assignments under deadlines while continuing to provide quality user support. 

What You’ll Do: 

• Configure and implement personal computers and mobile devices. 

• Application server administration for enterprise systems, including upgrades, patches, and client configuration. 

• Build application packages using required packaging tools, ensuring proper version control and testing. 

• Installation and support of software applications. 

• Assist with software testing and coordinate software distributions. 

• Investigate and resolve support requests. 

• Adhere to established security policies and procedures. 

• Work on special projects, as required. 

• User account management, including active directory, user, and file access. 

• Write technical processes and procedural documentation. 

• Interface with and support vendor relationships. 

What You’ll Need:

• Willingness and ability to travel to the all branches in the Florida market.
• Associate degree in related field, or equivalent education and/or work experience.

• Two years’ experience with current Windows operating systems. 

• Two years’ PC related experience, repairing and diagnosing software and hardware. 

• Experience using software distribution applications preferred. 

• Troubleshooting and analytical skills. 

• Experience writing process and procedural documentation. 

• Consistent positive, cooperative, self-motivated, courteous and professional attitude. 

• Proficient in Microsoft 365.  

• Demonstrated analytical and problem-solving skills.  

• Able to initiate and embrace change.  

• Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment. 

• Occasional travel for training, conferences, and disaster recovery and/or offsite equipment support. 

• On call support 7x24 30-minute response, as required. 

• Extended hours and/or alternate schedules, as required. 

• Extended duration of computer terminal usage.