Housekeeping - PM Shift House Attendant

Job Title: House Attendant

Job Department: Housekeeping

Job Pay Rate: $19.10 / hour

Job Summary:

As a Housekeeping House Attendant, you will be responsible maintains the pristine cleanliness, elegance and order of all public spaces, guest hallways, and back-of-house areas; with the focus on guest room deliveries to our Five-star standards. Learn more about The Broadmoor here.

Essential Duties and Responsibilities include following. Other duties may be assigned:

• Cleans and maintains guest hallways, corridors, elevators, stairways, and assigned service areas.
• Stock, organize, and replenish with bathrobes, glassware, supplies, and amenities; draining and filling ice bins; and removing dirty dishes from floor linen closets.
• Collect dirty trash bags, recyclables, and empty glass container bind in all assigned areas, transporting them to designated disposal areas.
• Move and arrange furniture, assist with floor care, and support deep-clean projects.
• Identify and report maintenance orders, broken fixtures, burned-out lights, or safety hazards immediately and input work orders via HotSos.
• Assist in the delivery of all guests’ requests as they pertain to housekeeping.
• Greet guests warmly with professional, discreet, and courteous communication.
• Sweeps, scrubs, mops floor and guest room patios.
• Cleans rugs, carpets, upholstered furniture and draperies.
• Delivers refrigerators, other furniture, baby cribs, and rollaway beds to guestrooms.
• Trained on how to make a rollaway or guest room bed.
• Driving hotel vehicles to various locations as deemed necessary.
• Ensure complete compliance with The Broadmoor guidelines, operational procedures, safety policies, and institutional standards for excellence (Forbes Travel Guide and AAA Five-Diamond).
• Maintain a willingness to learn about The Broadmoor’s history, estate grounds, wilderness properties, culinary offerings, and retail outlets.
• Execute additional duties and responsibilities as required.

Performs other duties as assigned. - This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• Minimum of a high school diploma or General Education Degree (GED) equivalent.
• Previous experience in hospitality or housekeeping is highly preferred; however, an equivalent combination of relevant education and professional background will be considered.
• A valid driver’s license is required, as this role may involve transporting equipment across the Resort. Please note that all employees operating Broadmoor vehicles must be at least 18 years of age.
• Strict adherence to luxury brand standards and safety protocols.
• A highly motivated team player who connects easily with colleagues and drives results through positive energy and seamless collaboration.
• Excellent communication skills, negotiation, conflict resolution and ability to work in fast-paced environment.
• Ability to lift, pull, or push up to 100 lbs. with assistance and proper safety practices.
• Flexible schedule, including weekends and holidays, as required by the calendar of events.

*Reasonable accommodation will be provided for individuals with disabilities.

*Not sure you meet every qualification? We still encourage you to apply. At The Broadmoor, we value exceptional candidates who bring a genuine willingness to learn, grow, and help us deliver Five-Star service.

Why Choose The Broadmoor?

Join the team at the world’s longest-running Five-Star, Five-Diamond Resort. At The Broadmoor, we invest in your future with comprehensive benefits, professional growth, and mentorship from top industry experts.

• Benefits: We empower our team with a rewards package including comprehensive health and dental insurance, a 401(k)-retirement plan, and exclusive local discounts. Please click here for a comprehensive list of benefits.
• Career Development: Your growth is our priority. Whether you are seeking a seasonal position or a long-term career, we provide the hands-on development and training you need to succeed.

Application Notes

• Your application will not be penalized for redacting or removing any age-identifying information (such as your age, date of birth, or dates of school attendance/graduation).
• This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early, as this position may close sooner if filled. If necessary, this posting will remain open until it is filled.