Donations/Transportation - MDC Attendant | Maryville

Position Title: Mobile Donation Attendant  

Reports To: Area Donations Logistics Manager 

Department: Donations / Transportation  

FLSA Status: Nonexempt  

Position Purpose and Objectives  

 
Are you someone who thrives in the great outdoors, loves the freedom of independent work, and has a passion for helping people? If so, consider joining our team as a Donation Attendant! In this role, you'll oversee the gathering of donated items, all while relishing the freedom of working independently amidst the splendor of nature. Join us in our mission to make a positive impact on our community, one donation at a time. We're seeking individuals with exceptional customer service abilities, a strong work ethic, and a genuine desire to assist others. Successful candidates will drive donation growth by maintaining collection sites with operational excellence.   

Roles and Responsibilities  

• Interacts with donors to accept and process donations at trailer sites in an outdoor setting.   

• Helps to sustain and maintain donation trailer site and donation boxes for donation collections.   

• Maintains clean and orderly donation sites based on company operational standards.   

• Works safely and efficiently in loading and unloading trailers and donation boxes.   

• Possesses the ability to regularly work in the heat, cold and wet weather conditions.   

• Provides outstanding customer service to all donors and customers.   

• Communicates an awareness of our mission and goals to our donors and customers.   

• Maintains relationships with donors and the general public.   

• Other duties may be assigned by management.   

Skills and Qualifications  

• Must be at least 18 years of age.   

• Strong customer service skills.   

• Capable of bending, stooping, crouching, pushing, pulling, and climbing stairs and ramps frequently.  

• Able to accurately keep records and communicate donations progress daily.   

• Demonstrated ability to simultaneously handle multiple activities at one time.   

• Experience working in a community outreach program or organization is a plus.   

• High School Diploma, GED or equivalent work experience preferred.  

• Successful completion of background check and drug screen. 

Competencies    

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%   

Physical Demands:  

• Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling.  

• Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level.  

• Continuously - Standing on tile/concrete, talking, seeing, and hearing.  

Other:  

• Mostly regular and weekend hours, occasionally working evenings and holiday hours as needed.  

• Working environment includes inside of building with semi- controlled temperatures and outside conditions with varying weather and temperatures.  

Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document.  This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve. 

#IND123