Assistant Safety Monitor Supervisor

Program: Mount Vernon | 240 Franklin Avenue, Mount Vernon, NY 10550

What You'll Do

HELP USA is seeking an Assistant Safety Monitor Supervisor to oversee Safety Monitors on a shift at their assigned facility. A member of the Safety Monitor team is usually the first contact with our residents when they enter one of our facilities. In addition to ensuring residents' safety, our Safety Monitors help our residents feel welcome and set the tone for their stay. It is critical that our Safety Monitors are alert, vigilant, and courteous to our residents. Responsibilities include patrolling facility grounds, ensuring residents and guests are properly signed in, escorting visitors to proper destinations, conducting unit inspections, maintaining accurate documentation, and preparing incident reports when necessary.

Your responsibilities will include:

• Supervising Safety Monitors on duty to ensure adherence to policies and procedures.

• Assisting in development of training sessions for Safety Monitor Staff.

• Documenting individual staff problems as necessary.

• Preparing and submitting on time all necessary administrative reports including Incident Reports, Electronic Patrol Reports, etc.

You’re a great fit for this role if you have:

• New York State Security Guard License required.

• High School Diploma or equivalent OR equivalent experience and skills.

• Demonstrated knowledge, experience or capacity to work with homeless families/individuals and/or disadvantaged populations.

• Strong interpersonal skills.

• Computer literacy with Microsoft applications required.

• Ability to provide night and weekend coverage as needed.

• Prior supervisory experience preferred.

• Good writing skills preferred.