Senior Asset Protection Specialist

Senior Asset Protection Specialist

Summary Description:

• Under the direct supervision of the Asset Protection Lead, Asset Protection Supervisor, & the Sr. Compliance, Risk & Safety Manager, under the guidance of the Vice President (V.P.) of Corporate Compliance.
• To plan and direct the company’s efforts to prevent and minimize the loss of assets under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from the V.P. of Human Resources & Compliance.
• To assist in the development of policies, procedures, and programs relating to the protection of company assets under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from the V.P. of Human Resources & Compliance
• To assist in gauging risk exposure and potential liability and develop sound risk control measures under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from the V.P. of Human Resources & Compliance.
• Assist in developing, evaluating, and monitoring loss-prevention systems at all store locations, off-site facilities, ADC locations, and Transportation under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance Works under the direct under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance

Exemplary Duties / Responsibilities:

• Safeguard company property, including donated goods. under the supervision of Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance
  Reports and takes appropriate action on any incidents of theft or unauthorized possession of company property under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from the V.P. of Human Resources & Compliance 
• Provides leadership necessary to maintain a safe working environment throughout the company under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from the V.P. of Human Resources & Compliance
• Acts safely at all times.  
• Follow all safety rules and regulations.  
• Manages the human resources and physical assets within the area(s) of responsibility by effectively planning and efficiently organizing, prioritizing, problem-solving, leading, motivating, coaching, training, and disciplining under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance.
• Promotes and demonstrates cooperation and teamwork under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from the V.P. of Human Resources & Compliance. 
• Assists and shares knowledge and information with other employees as needed under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance
• Uses good interpersonal skills such as courteousness, sensitivity, politeness, and thoughtfulness.  
• Set a good example for service participants receiving training at Goodwill and for all employees under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance.
• Responsible for the security of the company’s property, the safety of employees and service participants through sound security practices and procedures under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance.
• Provides planning and recommendations for perimeter controls, entrance and exit controls, CCTV needs, and fixturing that impact loss prevention, internal and external under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance.
• Establishes specifications, evaluates competitive bids as applicable, and ensures compliance with standards and contract terms for loss- under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance.
• Administers and directs all company investigative efforts including field investigation and undercover operations under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance.
• Identifies subsequent corrective actions designed to reduce risk under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance.
• Responsible for monitoring and ensuring proper maintenance of security and fire alarm systems under the supervision of the Sr. Compliance/Risk/Safety Manager with the assistance of the Asset Protection Specialist (APS).
• Controls staff security code access systems and key issuance under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance.
• Ensures company property is not removed without proper approvals under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance.
• Maintains appropriate inspection tours of the buildings and grounds to watch for and guard against fire, theft, illegal entry, infractions of safety regulations, and other irregularities under the supervision of the Sr. Compliance, Risk, and Safety Manager with input from The V.P. of Human Resources & Compliance
• Performs other duties as assigned. 

Minimum Qualifications:
Education/Experience:

• High School education minimum, Bachelor of Arts Degree preferred.
• Three years’ experience in security, loss prevention, and investigative services; One supervisory experience.
• Ability to work independently with minimum supervision; flexible and adaptable in handling security matters 24 hours, 7 days a week.
• Ability to work with all levels and management.
• Advanced verbal and written communication skills
• Must have a basic understanding of computers and how they operate.
• Ability to solve problems as they arise.
• Ability to react appropriately in a stressful situation.

Knowledge/Skills

• Extensive knowledge of current laws relating to security issues as they affect employers/employees, service participants, customers, contractors, and others who have contact with or do business with the organization. Excellent interpersonal and communication skills in order to interact with all levels of management, employees, service participants, security agencies and the general public.
• Ability to write accurate, concise, and grammatically correct memoranda and reports.
• Maintains a high level of confidentiality.
• Support the ethical standards of the organization.

Licenses: 

• Valid CA Driver’s License, liability insurance, and a DMV printout that is acceptable to Goodwill’s insurance company.
• Valid Guard Card preferred.
• Must be willing to use his/her personal vehicle in the course of employment.

Core Competencies:
To perform the job successfully an individual should demonstrate the following competencies:

• Confidentiality – Understands and adheres to high-level confidentially in all work-related information discussions and information sharing in all meetings of the board, and by upper-level staff.
• Ethics and Values – Adheres to Goodwill core values and beliefs during both good and bad times; acts in line with those values.
• Problem-Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics, people, and/or situations
• Task Management –Communicates changes and progress; completes projects on time and budget.
• Technical Skills – Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
• Customer Service – Responds promptly to customer needs; solicits employee feedback to improve service; responds to requests for service and assistance; meets commitments.
• Interpersonal Skills – Listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things
• Verbal Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills effectively; participates in meetings.
• Teamwork – Balances team and individual responsibilities; exhibits objectivity and openness to others' views; welcomes feedback; contributes to building a positive team spirit; promotes inclusiveness, puts success of team above own interests; supports everyone’s efforts to succeed.
• Diversity –Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment. Must be able to work with diverse cultures, as well as those with barriers to employment, inclusive of disabled populations