Service Systems Specialist II

A key member of the Albireo team, the Service Systems Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include:

• Perform start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects
• Perform preventative and predictive maintenance service activities to ensure optimal performance of system
• Provide emergency service and response to customer sites as dispatched
• Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues as related to the BAS Control system operation
• Load and update software on network controllers, field controllers, computers, and servers
• Understand complex control systems including diagnosing and troubleshooting networking and integration
• Perform and execute assigned work efficiently and professionally
• Communicate with customer upon arrival and before leaving the work site. Regularly with customer to become familiar with operating problems. Keep customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work
• Train the customer in control systems operations including obtaining customer training form, providing training certificates