Room Attendant - Full Time

DEPARTMENT: Housekeeping
REPORTS TO: Executive Housekeeper
STATUS: Non-Exempt

POSITION SUMMARY:

The Room Attendant is responsible for cleaning and maintaining guestrooms and public areas to the highest standards of cleanliness and presentation. This role ensures guest comfort and satisfaction by providing a clean, safe, and welcoming environment while safeguarding confidentiality and security. Room Attendants are also responsible for reporting maintenance issues, handling guest requests, and ensuring company policies and safety regulations are followed.

RESPONSIBILITIES:

• Clean and disinfect assigned guestrooms, including bathrooms.
• Dust furniture, vacuum carpets, draperies, and upholstered furniture.
• Make beds, change sheets, sweep, mop, and wash floors.
• Pick up debris, empty trash containers, and spot clean walls, doors, and surfaces as required.
• Restock towels, linens, and room supplies, ensuring correct quantities and placement.
• Replace facial tissues, toilet tissue, and bathroom amenities.
• Clean public spaces as needed.
• Use appropriate cleaning chemicals and follow OSHA, safety, and company sanitation standards.
• Maintain knowledge of proper maintenance and use of cleaning equipment.
• Keep housekeeping carts and linen rooms clean, safe, and organized.
• Report maintenance issues promptly to ensure guest satisfaction.
• Safeguard keys and follow all security procedures.
• Turn in lost and found items to the Housekeeping Office for logging.
• Comply with all company policies, procedures, and safety requirements.
• Handle soiled linen safely and use PPE as required.
• Report accidents, injuries, or unsafe working conditions immediately.
• Ensure professional appearance and proper uniform standards are met.
• Understand emergency procedures for the housekeeping department and hotel.
• May be required to work evenings, weekends, and overtime as needed.
• Perform additional duties or adjustments as directed based on business needs.
• Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time. 

PHYSICAL DEMANDS:

• Stand and walk for extended periods (4+ hours per day).
• Stooping, bending, kneeling, crouching, twisting, pushing, and pulling (4+ hours per day).
• Carry or lift up to 50 lbs.
• Perform repetitive tasks in a fast-paced environment.

WORK ENVIRONMENT:

• Guest rooms, public and service corridors, and the housekeeping office.
• Variable temperatures (extreme heat or cold possible).
• Variable noise levels.
• Exposure to cleaning chemicals, fumes, dust, odors, and potential bio-hazards.

REQUIRED PERSONAL PROTECTIVE EQUIPMENT:

• Closed-toe, non-canvas, non-skid soled shoes.