Snow Sports Desk Staff (PT Seasonal)

Job Summary

Desk staff work directly under the Desk Supervisor and are responsible for selling and making reservations for Snow Sports lessons, Nastar & Race registration and sales, along with handling operational procedures that accompany these duties.

Job Duties and Responsibilities

• Assist guests with reservations and smooth check-in/check-out procedures.
• Promote safety and skier/rider responsibility as a top priority.
• Handle financial transactions in a responsible and honest manner.
• Maintain accurate records and communicate questions or concerns with supervisor.
• Maintain cleanliness of work space.
• Read and comply with the Crystal Mountain Employee Handbook and Snow Sports Policy & Procedures Manual.
• Keep up to date with the Communication Log, emails, required training and meetings.
• Enthusiastically promote all Snow Sports programs and events.
• Maintain a positive, creative, friendly, courteous and enthusiastic attitude with guests and fellow employees.
• Understand Snow Sports profit objectives and strive to meet those departmental goals in relationship to your personal goals.
• Advise a supervisor and/or ski patrol of hazardous situations.
• Perform other jobs and duties as assigned.

Job Specifications

Competencies:

• Previous experience with Sales 32 and/ or Flaik a plus.
• Microsoft Excel, Word, Access, Outlook familiarity.
• Clear and concise verbal communication skills.
• Self-directed and able to maximize use of time, resources and technology.
• Able to analyze, interpret and present data in various formats.
• Able to work with computers, copiers, scanners and various other technologies in offices and on resort.
• Maintain office, employee and company confidentiality at all times.
• Dependable and meets goals.
• Exemplifies professional conduct and adherence to company Core Values.

Education:

• High School diploma or equivalent required.

Physical & Other Requirements:

• While performing the duties of this Job, the employee is regularly required to stand and talk or hear.
• The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
• The employee must regularly lift and /or move up to 25 pounds. 
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Evenings, weekends and holidays are a regular part of the schedule.
• Non-smoking candidates preferred.