Receptionist

Kimal Lumber is synonymous with quality and value. We strive to provide prompt service with a feeling of friendly, personal attention to every individual who visits or calls our stores. We also value and invest in our employees, because we know that they are ultimately responsible for our company’s success. We provide opportunities for our employees to grow and thrive; and realize that if our people do not love our company – then our customers won’t either.

Kimal is interested in hiring a Receptionist who is looking to broaden their skill-set, gain valuable experience and make an immediate impact. We are searching for a high energy and enthusiastic individual with a strong commitment to exceeding customer expectations and a high desire to be an active, long-term contributor in the growth of our company. Any prior experience with building materials, the building industry and its connection to social media would be a plus!

Apply now to be a part of our team, and get ready to connect, build relationships, and serve Kimal’s customers.

Role Description: This position is responsible to provide prompt, professional, courteous service to all walk-in and telephone customers and direct them as needed. This position is critically important to making customers feel welcome, helping them with questions or information, or directing them to appropriate location personnel.

Essential Duties and Responsibilities:

• Responsible for serving customers by greeting them professionally and enthusiastically as they enter the facility, or by speaking with them on the phone

• Direct customers to the appropriate areas and personnel depending on their needs

• Assist customers by providing literature, taking messages for future follow up, making them feel welcome and comfortable while they wait to see appropriate personnel (offering coffee, popcorn, water, etc)

• Responsible for serving both internal and external customers in a professional, courteous manner

• Qualify how to best serve customers by asking questions about their particular project needs

• Insure customers are not forgotten or having to wait too long

• Maintain product literature by filling bins as necessary, organizing and straightening

• Be professional in appearance, as well as communication, and treat others respectfully and courteously

• Assist with administrative or clerical tasks as needed for the location

• Any other tasks as assigned by management
  
  
  
  Skills Needed:

• High school diploma or general education degree (GED).

• Be able to communicate clearly in English

• Have a basic knowledge of products that Kimal sells and be able to direct customers to appropriate personnel