Club Attendant

JOB SUMMARY:

The Club Attendant position is responsible for the day-to-day back-end operations of the Packers Athletic Club, including cleaning, laundry, equipment preventative maintenance, and ensuring a five-star experience. This role ensures the highest quality of service for all members and guests by attending to member’s needs, ensuring outstanding club cleanliness, keeping all amenities stocked and available, and working with management to keep club assets in proper functioning.  

The role has an indirect impact on revenue, member retention, and overall customer service. The Club Attendant will uphold the Packers Athletic Club’s Mission and Vision. 

Job Responsibilities:

• Ensure and deliver the detailed cleanliness of the club and locker rooms in conjunction with the standards set by PAC management. 
• Responsible for on-site laundering and folding towels for member usage. 
• Responsible for assisting members with daily locker functions. 
• Responsible for keeping all amenities available and stocked for member use. 
• Responsible for administering proper lost and found procedures in accordance with PAC policy. 
• Responsible for reporting any malfunctioning equipment or facility related concern immediately to management. 
• Assist in opening and closing procedures of the recovery area, depending on shift. 
• Establish yourself as an integral team member within the club.  
• Other duties as assigned by the General Manager. 

JOB QUALIFICATIONS:

• High School degree or above required. 
• 1+ years of experience, including previous housekeeping or janitorial.   
• CPR/AED certification required. 
• Excellent customer service. 
• Strong communication skills. 
• Strong work ethic with a desire to keep facility neat and clean. 
• Multi-tasking skills and the ability to learn quickly. 
• Conflict resolution skills, handled in a professional manner. 
• Ability to work a variety of schedules, including weekends and holidays. 
• Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 75 pounds.
• Ability to stand, walk, use hands to handle objects, tools, or controls, reach with hands and arms, and occasionally sit. 

SUPERVISES: This position has no supervisory responsibilities.  

SUPERVISED BY: Facility Operations Manager

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

This job description has been approved by management. This job description is not designed to cover or contain a comprehensive listing, and duties and responsibilities may change at any time with or without notice.