Operations Planning and Governance - Governance Analyst

Job Title: Governance Analyst
Status: Exempt
Reports to: Supervisor - Operations Governance 
Department: Operations Planning and Governance 
Job Code: 4392
Pay Range: $77,500.00 - $85,000.00 Annually
Location: Hybrid in Sacramento, CA

WHO WE ARE:
Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values.

WHO YOU ARE:
You are an analytical and detail-oriented governance professional with a strong focus on operational risk, regulatory compliance, and process improvement. You are skilled at researching complex requirements, identifying operational risks and process gaps, and translating information into clear, actionable recommendations. You build trusted partnerships, communicate effectively with stakeholders at all levels, and use data and sound judgment to strengthen governance practices, drive accountability, and support operational excellence.



WHAT YOU'LL DO:

• Conduct formal risk assessments for assigned Service Operations business areas, including research, stakeholder interviews, data gathering, risk statement development, documentation, and reporting.
• Coordinate with business leaders, Compliance, Enterprise Risk Management, Internal Audit, Legal, and other stakeholders to evaluate operational risk, regulatory requirements, and governance impacts.
• Research applicable laws, regulations, regulatory guidance, and industry practices and translate requirements into clear findings, recommendations, and governance documentation.
• Support issue management by tracking open issues, management action plans, remediation activities, due dates, supporting evidence, and closure documentation. Escalate delays, gaps, and emerging concerns as appropriate.
• Support governance programs, including disclosure management, complaints management, records retention, policy governance, audit and examination readiness, and other assigned governance initiatives.
• Review policies, procedures, disclosures, marketing and communication materials, and related documentation for accuracy, consistency, operational alignment, and compliance with applicable requirements.
• Coordinate annual and event-driven reviews of applicable Service Operations policies and governance documentation. Work with business areas to gather information, document updates, and resolve identified gaps.
• Analyze qualitative and quantitative data to identify trends, emerging risks, process gaps, and opportunities for improvement. Develop dashboards, reports, heat maps, and other management reporting as needed.
• Prepare concise reports, presentations, and recommendations for varying levels of the organization, including management and senior leadership.
• Provide governance, risk, and compliance guidance to Service Operations business areas within the scope of the role. Promote clear ownership, timely execution, and accountability for required actions.
• Participate in departmental and enterprise projects to assess governance, regulatory, policy, disclosure, and operational impacts. Support implementation, communication, and training activities as needed.
• Build and maintain effective working relationships with employees, leadership, business partners, regulators, and vendors to support Credit Union objectives.
• Maintain current knowledge of state and federal laws and regulations applicable to the position, including Bank Secrecy Act and anti-money laundering requirements.
• Perform other related duties as assigned.

QUALIFICIATIONS AND PREFERENCES:

• Bachelor’s Degree in Business, Finance, Risk Management, Compliance, or a related field preferred. Additional relevant work experience may be considered when the individual demonstrates the knowledge and skill required for the position. required
• 5+ years of related experience in governance, operational risk, regulatory compliance, issue management, policy governance, quality assurance, audit support, or project management required. Financial institution experience preferred

WHY JOIN US:

Golden 1 Credit Union provides its employees a market-competitive and internally equitable total rewards compensation package through a variety of programs. These programs are designed to attract, motivate, and retain employees that drive and support the achievement of Our Mission, Vision, and Strategic Goals. The Credit Union is committed a total rewards philosophy built on; a comprehensive compensation package, well-being and work-life balance, career development and growth, rewards and recognition, and a commitment to Diversity, Equity and Inclusion. We believe in fostering a workplace where every employee is recognized, valued, and motivated to contribute their best.

Please view the full job description detailing the complete list of duties and expectations for this role by clicking or copying this URL into your browser: https://golden1.jdxpert.com/ShowJob.aspx?EntityID=2&id=2641

DISCLAIMER/INTENT AND FUNCTION OF JOB DESCRIPTIONS:

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. Because the nature of positions and job functions can change over time, this job description is not designed to contain or be interpreted as a comprehensive inventory of all essential functions, duties, responsibilities and qualifications requirements of team members assigned to this job. Job duties may be changed or modified in the Credit Union’s discretion. The Credit Union will keep team members updated on key functions, duties, and requirements of their position by communications from the Credit Union and by updating the job description from time to time. Any team member with questions about the nature of their job duties is encouraged to consult with their supervisor.