Customer Service Specialist - Per Diem

Location: Middletown, NY (Union/Grand locations) 

Hours: Per Diem flexible hours 

Rate of pay: $22.00 per hour 

OVERVIEW OF PRIMARY RESPONSIBILITES:

Responsible for answering phones, keeping workspace, folders, and charts organized, and assisting clients with registration. 

PRIMARY FUNCTIONS:

• Be customer focused, able to multi-task in a high volume community counseling center

• Answering phones, taking messages, and scheduling client appointments

• Setting up charts, filing, archiving, purging charts, and billing for medical services visits

• Registering new clients for services

• Perform other duties as assigned

 ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:

• Assignments may be determined at a future date

 QUALIFICATIONS AND ATTRIBUTES:

• Have computer skills and experience

• Possess excellent communication, customer service, and organizational skills

• Bilingual English and Spanish speaking a plus

• Excellent communication skills and the ability to multi- task

 EDUCATION AND EXPERIENCE:

• Have a minimum 1 year in a clerical support role

• Experience working with electronic health records

PHYSICAL CHARACTERISTICS:

These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.

• Must be capable to sit or stand in front of a computer for long-periods of time

• Able to work in open space floor plan

• Must be capable to move throughout work day (and follow individuals throughout the community)

• Work alongside co-workers within 3 feet

• Must be able to move in tight spaces

• Occasional lifting of > _25+ pounds

EEO Employer