Manager - GFF Business Development (Steel Project)

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Manager is responsible for driving business growth and leading the development and implementation of strategic logistics projects. This position identifies new business opportunities, develops customer-focused logistics solutions, and maintains strong relationships with key accounts. The Manager leads cross-functional activities throughout the full project lifecycle, including opportunity assessment, solution design, pricing, proposal development, contract negotiation, implementation, and post-launch performance management. The role works closely with internal stakeholders, customers, and external service providers to ensure that logistics solutions are operationally viable, financially sound, and aligned with service and customer expectations.

Responsibilities

• Manage business development and project management activities for assigned strategic logistics customers and serve as a key point of contact for customer requirements and project coordination.
• Develop new business opportunities by analyzing customer needs, market trends, industry developments, and potential logistics solutions.
• Execute the business development process, including opportunity evaluation, solution development, pricing and profitability analysis, proposal preparation, customer presentations, and contract negotiations.
• Manage the implementation of newly awarded business and coordinate the transition from business development to operational execution.
• Build and maintain strong relationships with assigned customers, understand their logistics requirements, and identify opportunities to expand existing business.
• Conduct commercial negotiations with customers and logistics providers regarding pricing, scope of work, service requirements, payment terms, and other commercial conditions.
• Manage logistics projects by coordinating project schedules, transportation requirements, capacity, cost, service performance, and customer expectations.
• Track financial performance of assigned projects and accounts, including revenue, cost, profitability, budget, and commercial exposure, and recommend corrective actions when needed.
• Identify operational, commercial, and contractual risks and coordinate appropriate mitigation actions with relevant internal stakeholders.
• Prepare and provide regular updates to management regarding business opportunities, project status, financial performance, key issues, and potential risks.
• Work with Procurement to identify, evaluate, negotiate with, and onboard qualified logistics providers and other service partners.
• Evaluate prospective logistics providers based on operational capability, capacity, service quality, pricing competitiveness, safety performance, and compliance requirements.
• Coordinate with Legal, Finance, Procurement, Operations, EHS, Customs, and other internal teams to support contract execution, customer and vendor onboarding, billing and payment processes, and operational readiness.
• Monitor ongoing project and service performance and work with customers, internal teams, and logistics providers to resolve operational and commercial issues.
• Support process improvements and cost optimization initiatives to improve operational efficiency, service quality, and project profitability.

Additional Responsibilities

• Coordinate transportation capacity planning based on customer forecasts, shipment schedules, equipment requirements, operational needs, and logistics provider availability.
• Coordinate the development and review of contracts, Statements of Work (SOW), Standard Operating Procedures (SOP), pricing models, and other commercial and operational project documentation.
• Manage and monitor logistics provider performance, including capacity commitments, service quality, delivery performance, documentation accuracy, safety compliance, and cost performance.
• Facilitate the timely resolution of operational issues, customer claims, cargo damage, service failures, billing discrepancies, and other project-related matters in coordination with relevant stakeholders.
• Coordinate invoice validation, accounts receivable and payable reconciliation, accruals, and other financial activities associated with assigned logistics projects.
• Ensure project records, performance reports, customer communications, operational documentation, and supporting data are maintained accurately and in a timely manner.
• Identify and recommend opportunities for process improvement, cost optimization, risk reduction, and increased operational efficiency.
• Prepare and coordinate internal reports, management reviews, customer meetings, and cross-functional activities related to assigned strategic logistics projects.
• Monitor logistics market conditions, transportation capacity, regulatory developments, and industry trends, and assess their potential impact on existing operations and future business opportunities.

Compensation Range

$94,000 - $105,000 per year (Subject to Compensation Study Upon Candidate Selection)

Benefits of working at GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Excellent verbal and written communication skills
• Strong negotiation, procurement, and conflict resolution skills
• Demonstrated ability to coordinate and drive actions with cross-functional groups
• Proficient PC skills - Word, Excel, PowerPoint, Outlook, PowerBI, database management systems
• Working knowledge of industry and market conditions, and carrier operations businesses required
• Working knowledge of contract management practices, tracking and managing data, contracts, and timelines
• Ability to manage multiple priorities and to adjust to meet business needs
• Individual must be a self-starter with ability to work with limited direction
• Solid understanding of contract management processes, legal compliance, and vendor performance monitoring

Education & Experience

Required Qualifications

• Bachelor’s Degree

• 6 years of Supplier Management, Logistics, Project Management, Special cargo management experience

Preferred Qualifications

• Bachelor’s Degree

• 11 years of Supplier Management, Logistics, Project Management, Special cargo management experience

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk
• Carry/lift up to 20 pounds

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions     

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position will be located in Duluth, GA

* Office will be relocating to Atlanta, GA (Buckhead area) in early November.

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.