Air Relief
Inside Sales Representative
427 McNeely Rd, Piedmont, SC
On-site
First seen by offpeak October 5, 2026
See your drive time Apply on Air Relief's site
- Key Responsibilities:
Customer Service & Account Management
• Serve as a primary point of contact for assigned customer accounts.
• Maintain and manage accurate customer data in CRM/ERP systems.
• Respond to inquiries via phone, email, and in-person interactions.
• Provide proactive updates on orders, lead times, and shipping status. - Technical Sales Support:
• Collaborate with engineering, operations, and regional sales teams to prepare quotations and proposals based on customer specifications.
• Interpret technical documents and product requirements to recommend solutions.
• Handle commercial and technical clarifications between customers and internal teams.
• Process and follow up on customer orders in a timely and accurate manner. - Project & Order Management
• Support the sales cycle from inquiry to delivery.
• Track and manage open quotes, customer follow-up, and key project milestones.
• Ensure customer expectations are met or exceeded with timely resolution of issues.
What You Bring
Experience & Skills:
• 2–5 years of inside sales or customer service experience in an industrial or manufacturing setting.
• Experience with industrial valves, actuators, automation, or flow control products is highly preferred.
• Strong interpersonal skills with a proven ability to manage customer relationships.
• High proficiency with Microsoft Office (Excel, Word, Outlook).
• Familiarity with ERP/MRP and CRM platforms.
• Ability to manage multiple priorities, meet deadlines, and remain detail-oriented in a fast-paced environment.
• Strong written and verbal communication skills. - Education:
• High School Diploma or GED required; Bachelor’s degree preferred or equivalent relevant experience.
• Permanent work authorization in the USA required.