Account Manager

Summary: 

To sell products, services, parts, accessories, and compressed air system capabilities, attain sales volume, gross margin, and product mix within a specific geographic territory, and present a positive company and personal image to maximize sales, company profits, and customer satisfaction.

Essential Responsibilities:

• Aggressively pursue sales of products and services in territory through mailers, cold calls, advertising, and relationship building to achieve yearly sales goals, increase market share, and maximize profits. Includes new machine sales, accessory equipment, service, parts, rentals, lubricants, and additional consultative services such as energy audits, air surveys, and training programs.
• Coordinate with inside administrative, service, and sales support staff in management of accounts, including parts procurement, service, and maintenance to enhance aftermarket/parts sales and customer retention and loyalty - effectively manage all aspects of the buying cycle.
• Provide divisional management feedback on market conditions and equipment/product operational status.
• Provide customers with engineering services and consultation, including the engineering of complete compressed air systems.
• Proactively and constructively analyze customer accounts to determine potential for both present and future equipment needs. Establish rapport between customers and Diamond B Compressor, matching benefits of Diamond B Compressor products to customer needs.
• Plan focus and target accounts, markets, industries, or geography activity plans on an annual basis. Communicate plans with manager and sales team members to better leverage Diamond B Compressor capabilities and sales force skill strengths. Prepare monthly budget for assigned territory.
• Educate architects and engineering firms to write specifications that require the use of Diamond B Compressor products.
• Research and prepare presentations of products designed to satisfy specific account requirements while maximizing company profits. Prepare written quotes and track all active quotations.
• Coordinate the acquisition, ordering, delivery, installation, and start-up of product orders for end-user accounts, ensuring that both Diamond B Compressor and the customer fulfill contract requirements.
• Effectively utilize personal computers and other technological tools as offered by the company, including MS Office, Time-Management software, and others which may be identified at a later date. Maintain and submit timely and accurate reports of daily, weekly business and sales activity.
• 15 to 20 Customer Prospecting Calls Per Day
• 4 Firm Appointments Per Day
• Update and Upload Database Daily
• Preparing Quotations
• Log all quotes and sales activity.
• Submit expenses and territory reports timely each month.
• Annually submit territory action plan and customer satisfaction report

• Assess whether a customer needs air for a specific application. Open channels of revenue with customers who historically purchase competitive machines. Create need for "systems concept" rather than "compressors."
• Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.
• Perform all duties in accordance with Diamond B Compressor standards, while always striving to understand the needs and expectations of the customer.
• Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.
• Perform other duties as assigned.

Experience:

• Demonstrated 5+ years of success in a Sales and/or Sales Support role

Travel:

Travel will be required to cover assigned sales territory.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.