Service - Turnkey Coordinator

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Help manage day to day maintenance operations. Offers clerical support to management team. Helps manage office procedures and scheduling. 

• Manage move in/out keys and dates, scheduled vendors. 

• Manage resident requests via Happy co. 

• Manage Service Technicians with service requests. Maintaining proper order of requests, scheduling future work with residents. 

• Complete statement of deposit accounting on move outs after assessing damages. 

• Assisting with supply orders and generating PO’s, processing invoices for maintenance related items. 

• Pre-walk move-in units to ensure the highest standard/quality possible  

• Schedule vendors for turn units  

• Complete move-in inspections with the new resident, ensuring all concerns are taken care of 

• Taking the lead on assisting residents with potential problems 

• Assisting the administrative department with clerical duties, such as organizing work schedules. Provide call backs for quality of work insurance. 

• Processing work orders, organizing invoices, and assisting admin staff with payroll. 

• Performing office duties, such as answering phones, emails, sending notices and replying to messages. 

• Managing daily office operations and maintaining an organized work environment. 

• Facilitating communication between management and residents. 

• Overseeing and interpreting the company's administrative policies and procedures. 

 
EDUCATION and/or EXPERIENCE  

• High school diploma or general education degree (GED); or 6 months to 1 year related experience and/or training; or equivalent combination of education and experience.  

LANGUAGE SKILLS  

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.  

• Ability to write routine reports and correspondence. 

• Ability to speak effectively with residents one-on-one or groups of employees.  

REASONING ABILITY  

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 

• Ability to deal with problems involving a few concrete variables in standardized situations.  

PHYSICAL DEMANDS 

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• While performing the duties of this job, the employee is regularly required to use hands and fingers and reach with hands and arms.  

• The employee is frequently required to stand, walk and sit.  

• The employee is occasionally required to climb, stoop, kneel, crouch and crawl.  

• The employee must occasionally lift and/or move up to 10 lbs. Specific vision abilities include close, distant, color and peripheral.  

WORK ENVIRONMENT  

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• The noise level in the work environment is usually moderate.