Service Technician

Summary:

We sell and service compressed air equipment. The Field Service Technician will repair this equipment on-site and on demand to ensure complete customer satisfaction.

Technician Must Be Able To: 

• Perform mechanical and electrical duties to repair, maintain, survey, and commission compressed air equipment.
• Resolve customer-initiated technical issues.
• Visit customer sites for courtesy calls on days without paid jobs.
• Work with Diamond B Products Account Managers and management to increase Service and aftermarket revenue.
• Travel to assist other Diamond B Products Technicians as needed.
• Be an ambassador for the Company. 

Specific Tasks Include: 

• Remove, rebuild, and replace valves weighing up to 60 pounds, unassisted.
• Remove and replace pipe spools up to 8” in diameter.
• Perform electrical tests with a voltmeter.
• Program, troubleshoot microprocessor and PLC-based equipment controls.
• Climb and work on scaffolding.
• Complete daily reports by computer.
• Dump and load air dryer desiccant by hand in 50 sacks.

Additional Tasks:

• Learn and be able to start up and troubleshoot Diamond B Products supplied packages.
• Be a technical resource to customers over the phone.
• Although the vast majority of jobs are on-site with the customer, be able to set up and perform some repairs/rebuilds in-house.