Billing Specialist

Billing Specialist – Railcar Repair

• Prepares, reviews, and processes customer invoices for railcar cleaning, maintenance, and repair services.
• Ensures all completed railcar repair work orders are accurately billed according to customer contracts, approved rates, labor, materials, and services performed.
• Reviews work orders, service records, and supporting documentation to verify billing accuracy and completeness.
• Work directly with the designated repair locations to resolve incomplete, conflicting, or inaccurate BRC information. Maintains accurate billing records, customer accounts, and supporting documentation.
• Communicates with customers regarding invoice questions, billing discrepancies, and payment status.
• Processes billing adjustments, credits, and corrections as needed.
• Assists with tracking outstanding invoices, reconciling billing records, and preparing billing reports.
• Ensures invoices are processed accurately and in a timely manner while following company procedures and customer billing requirements.
• Completes any other duties that may be assigned to complete the job.