MPS Sales Manager (Northeast)

721 - 4MPS Sales Mgr

Position:

Clinical Sales Manager

Department:

Reports To:

Director of MPS Clinical Sales

FLSA Status:

JD Number:

JD721-002

Revision:

A

Summary:

A combined sales and clinical manager role. A clinically reputable individual whose primary responsibilities are to sell Quest Cardiovascular products and manage the sales process through technical presentations, customer training, clinical support, and relationship building.

General Duties and Responsibilities:

• Maintain awareness of all cardiac surgery centers, caseloads, cardiac surgeons and perfusionists within assigned territory. Create and maintain quarterly business containing target accounts and planned dates for activities of sales process.
• Coordinate, schedule and monitor clinical support activities. Record, summarize and report product use data obtained during the clinical evaluation and collate data into a presentation to facilitate the sale at each account.
• Develop, implement and refine product-training programs to ensure maximum effectiveness of product use training.
• Develop and nurture relationships with key individuals at target accounts, and regularly follow-up with existing customers to maintain good relationships. Develop and leverage each relationship as a strategy to expanding sales opportunities and individual and product credibility.
• Create and sustain a positive image of Quest Medical with all hospital personnel based on technical competence, customer orientation and respect.
• Maintain an excellent working knowledge of product use characteristics. Troubleshoot and help resolve product use issues.
• Communicate regularly and effectively with the sales team to continuously improve the sales process.
• Individually, be responsible for the entire sales and training process from initial introduction of product through to administration approval.
• Identify new applications and product development opportunities.
• Encourage customer clinical research, presentations and publications, and maintain a good working knowledge of current clinical research related to products.
• Articulate presentations for live or video communications platforms.
• Willingness and desire to travel. Ability to travel 75% of work time.
• Must attend 90% of a scheduled sales meeting.

Qualifications:

• Strong drive and desire to succeed and opportunistic mentality toward selling.
• Bachelor’s degree or equivalent experience required; Masters or advanced degree a significant plus.
• Five years cardiovascular clinical and/or biomedical engineering or equivalent clinical sales experience.
• Clinical work experience in a cardiac surgery environment preferred.
• Strong interpersonal relationship building skills.
• Aptitude, desire and commitment to learn the intricacies of intraoperative myocardial protection expert.
• Must have a current & valid driver’s license.

Approvals:

Employee

Date

Department Head

Date