Retreat Services Associate-Front of House

Retreat Services Associate (Banquet Server)

• Dining room set up and meal service including dining tables and buffet with necessary equipment and prepared food in a timely manner prior to scheduled mealtime.
• Working at a fast pace to maintain the buffet throughout meal service, refilling food and keeping the area tidy as needed.
• Set up, upkeep and breakdown of the guest seating prior to, during and after meal.
• Break down buffet at the conclusion of meal service, clearing/wrapping/dating/storing extra food.
• Sweep & mop floor, wipe down chairs, reset buffets, dining tables as needed in preparation for the next meal.
• Serving and clearing for guests receiving upgraded service (plated service, no self-bussing).
• Ensure snacks are delivered with appropriate plates, napkins & utensils and cleared according to the scheduled location and time on the schedule.
• Maintain the coffee bar, cleaning and replenishing as needed with beverage supplies, cups, and condiments. This includes setting up, maintaining and breaking down the coffee and teas for Shabbat every Friday – Saturday.
• Maintain an organized and clean linen closet.

• Washing and putting away dishes, glassware, cooking equipment, and utensils dish machine.
• Clean and restock the kitchen employee bathroom in the Great Hall as needed.
• Ensure kitchen linens are picked up, laundered, and returned daily.
• Take trash out to dumpsters, replace trash can liner, and clean trash cans as needed.
• Scrub, sweep, & mop kitchen floor as needed or requested.
• Assist with deliveries, storing items in their proper place, break down boxes, take to the compost or dumpster.

• Breakdown, clean, and re-set rooms for the next scheduled function according to instructions.
• Complete meeting room setups (tables, chairs and other supplies) before, during and after events.
• Maintain and set up all audio/visual equipment as assigned.
• Store and maintain all furniture and equipment in an orderly and neat manner.
• Maintain and set up all ritual objects, siddurim and furnishings wherever required.
• Setup, maintain, and attend to Campus Rentals groups when called upon and available.

• Responsible for the appearance and cleanliness of all public rooms and social areas.
• Monitor collection of compost, trash, and recycling inside lounges and on walkways.
• Clean and maintain all public spaces and areas as detailed by supervisors.

• Monitor all meeting rooms, offices, lounges and lavatories for equipment or furnishings problems, including blinds, plumbing, light bulbs, upholstery, carpet, and inform supervisor if special attention is required.
• Inform supervisor of need to reorder supplies, paper products and other shortages.
• Provide top notch customer service to all guests, assist guests with luggage/boxes upon check-in and check-out, and answer general guest inquiries.
• Assist in completing various yearly inventories.
• Maintain acceptable standards of personal hygiene.
• Follow safety regulations, reporting injuries or any unsafe conditions and work practices to the supervisor.
• Attend All-Staff and Facilities Staff meetings, in-service training and education sessions as assigned.
• Other tasks/duties as assigned.

• Good verbal and written communication skills.
• Strong Customer Service and Time Management Skills.
• Detail oriented and able to multitask.
• Ability to work independently and work well in a team environment.
• Flexibility to accept new responsibilities and direction as necessary.
• Needs to be receptive to and accepting of guidance from others.
• Ability to deal with difficult people and problems and work in a diverse group of people.
• Stand for long periods of time
• Push or pull 10-50 lbs.
• Lift 10-50 lbs.