Asst. Maintenance Manager

Assistant Maintenance Manager

Coast Seattle Downtown Hotel by APA
Seattle, WA

Position Summary

The Assistant Maintenance Manager contributes to the overall success of Coast Hotels by ensuring the hotel’s physical assets are maintained to the highest standards while supporting a safe, comfortable, and exceptional guest experience. This role provides hands-on technical expertise, supervises and supports maintenance team members, coordinates departmental workflow, and assists in the day-to-day leadership of the Engineering & Maintenance Department.

The Assistant Maintenance Manager is a working leader who leads by example, promotes accountability, and demonstrates Coast Hotels’ commitment to service excellence, safety, and operational efficiency.

What You'll Do

Leadership & Team Development

• Assist with the daily supervision, direction, and coordination of maintenance team members.
• Communicate clear departmental objectives, priorities, and quality standards.
• Delegate work assignments and monitor productivity and completion of tasks.
• Provide coaching, guidance, and performance feedback to support team development.
• Foster a positive, inclusive, and engaging work environment that encourages teamwork and accountability.

Maintenance & Operations

• Perform and oversee general repair and maintenance of hotel facilities, equipment, and systems.
• Coordinate preventive maintenance programs to reduce downtime and extend equipment life.
• Troubleshoot building systems and equipment issues and ensure timely corrective action.
• Assist with capital improvement projects, renovations, and special maintenance initiatives.
• Ensure tools, equipment, and maintenance areas are maintained in a safe and organized condition.

Guest & Service Excellence

• Demonstrate a guest-first mindset by anticipating needs and resolving maintenance-related concerns promptly.
• Support operational departments by responding quickly and effectively to maintenance requests.
• Identify opportunities to improve the guest experience through facility enhancements and preventative maintenance efforts.

Safety & Compliance

• Ensure compliance with all company policies, safety procedures, and applicable regulations.
• Maintain a safe working environment and promote safe work practices throughout the department.
• Support compliance with OSHA, WHMIS (where applicable), fire safety, environmental, and workplace safety requirements.
• Participate in safety inspections, training, and incident prevention initiatives.

Other Duties

• Perform other duties and special projects as assigned.

What Success Looks Like

• Hotel facilities are maintained in a safe, clean, and operational condition.
• Preventive maintenance programs are completed consistently and on schedule.
• Guest maintenance concerns are resolved quickly and professionally.
• Maintenance team members receive clear direction, coaching, and support.
• Safety standards and regulatory requirements are consistently met.
• Departmental operations support a positive guest and employee experience.

Required Qualifications

Education & Experience

• High school diploma or equivalent required.
• Minimum one (1) trade certification or qualification in Refrigeration, HVAC, Electrical, or Plumbing.
• Minimum one (1) year of Journeyman-level experience in one or more skilled trades.
• Prior supervisory or lead-hand experience in hotel, commercial, or facilities maintenance preferred.

Technical Knowledge

• Strong knowledge of building systems, preventive maintenance practices, and repair procedures.
• Demonstrated knowledge of tools, equipment, and materials used in maintenance and repair work.
• Understanding of health and safety regulations, safe work practices, and hazard prevention.

Skills & Competencies

• Strong leadership and team development skills.
• Excellent communication, interpersonal, and customer service skills.
• Ability to prioritize multiple tasks and respond effectively in a fast-paced environment.
• Professional demeanor and commitment to service excellence.
• Physical ability to perform maintenance duties, including lifting, climbing, bending, and extended periods of standing or walking.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Demonstrates Coast Hotels' Core Values and thrives in a culture of accountability.

Must-Have Requirements

• Refrigeration experience is required.
• Current Refrigeration certification/license applicable to the jurisdiction.
• EPA Section 608 Certification (Universal preferred).
• Valid trade certification in Refrigeration, HVAC, Electrical, or Plumbing.
• Journeyman-level experience in a skilled trade discipline.

Preferred Certifications

• EPA Section 608 Universal Certification
• HVAC Certification
• Electrical or Plumbing License/Certification
• Forklift Certification
• First Aid/CPR Certification
• WHMIS Certification
• Lockout/Tagout (LOTO) Training

This position is an excellent opportunity for a hands-on maintenance professional who enjoys leadership responsibilities while remaining actively involved in the operation and maintenance of hotel facilities.