Internet Manager - BMW Sudbury

Do you have a passion for developing talent, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Sales Manager, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Sales Manager who will help us redefine the car-buying experience. 

The BDC Manager is responsible for responding to customer inquiries and ensuring that the dealership actualizes its maximum profit potential on sales.

• Make and receive a high volume of inbound/outbound calls  
• Respond to phone inquiries in an efficient professional manner
• Reply to on-line email leads and requests for sales information within store’s standards
• Maintain a log of daily activities and completed daily tasks
• Set appointments as necessary
• Follow up with customers to confirm appointments
• Utilize the manufacturer’s prospecting and marketing tools if applicable
• Maintain a log of customers who visit the dealership
• Previous experience setting up/running/managing an Automotive BDC is required
• Previous experience with Internet/Web response centers is a plus
• Previous CRM experience is a plus
• Previous experience with Website/SEO/SEM knowledge is a plus
• Great communication and customer service skills is required
• Excellent phone presence is required
• Strong Computer & Phone Skills (ADP, Outlook, Excel) is a must
• Prior sales, call center, or BDC experience required
• Ability to speak multiple languages is a plus
• Must be at least eighteen years of age
• Must be able to pass pre-employment screens (background and drug test)

Company Benefits:

Pay and Recognition:

• Weekly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax-free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Pet Insurance

Learning, Tuition Assistance and Career Development:

• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

• Technician Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Employee referral program with bonus opportunities

INDMANAGER