BMW Master Level Service Technician

Pacific BMW seeks to hire a Master Factory Level Service Technician. This position is mainly responsible for advanced expert-level diagnostics, capable of troubleshooting the most complex electrical, mechanical and hybrid/EV vehicle problems. The hours for Service are Monday to Friday 7:30 am to 6:00pm, and Saturdays from 8:00am - 4:00pm. This is a full-time position reporting to the Service Management team and it is paid by a flagging rate with bonuses. 
  
Company Overview:

Pacific BMW is a family-owned Dealership operated in Glendale since 1982. We have a new state-of-the-art facility, a clean and organized work environment. We are proud to be recognized as an honest, inviting, and innovative business amongst the top Southern California dealerships. Our employee benefits include paid time off, health insurance, complimentary life insurance; dental, vision, and supplemental insurance at group rates; 401k with matching employer contribution; tenured and accolated leadership team; and many opportunities for growth and development for all employees.

Qualifications:            

• BMW Master Level Certification is required
• Minimum of five years of experience
• ASE Certifications       
• Have own tools       
• Knowledge and experience of safety practices and safety equipment       
• Drive both manual & automatic transmissions       
• Minimum of 3 years with a US Driver's License and a clean driving record             

Physical Requirements:            

• Surroundings: Work is usually performed inside the shop where there is exposure to drafts, noise, and fumes from vehicles. Work is occasionally performed outside under adverse weather conditions. 
• Regularly: Standing, Walking, Bending, twisting and/or stooping, Kneeling and/or squatting, climbing stairs, Lifting, Reaching and/or lifting overhead, grabbing objects with hands, Pushing and pulling. This position rarely sits.              

Job Responsibilities:           

• Perform assigned vehicle repairs using appropriate Manufacturer and Dealership standards and guidelines
• Record vehicle inspections in a video to make recommendations and keep the customer informed       
• Test, check, and road-test each vehicle as necessary to ensure accurate diagnosis & repair 
• Create claims utilizing the BMW application      
• Perform work in the priority order assigned by the shop foremen            
• Keep the Service Advisor informed of the vehicle's progress              
• Clean, drain, tag, and turn in warranty parts as required by the manufacturer       
• Return the customer's vehicle in a clean condition       
• Follow proper procedures for performing recalls, campaigns, updates, and product alerts       
• Document all efforts made to duplicate complaints on "No-Fault Found" responses       
• Familiarize and utilize all shop, manufacturer's memos, technical and service bulletins       
• Keep work area well-organized and clean using safe work habits             

Please note: To qualify for employment, the final candidate must submit to a pre-employment investigation that includes a background check, MVR, & drug testing. Pacific BMW is an Equal Opportunity Employer with a Drug-Free work environment.