PAYMENT SPECIALIST I

Payments Specialist - Position Overview 

The Payments Specialist supports Central Operations by administering and processing legal levies, garnishments, and other legal requests received by the Bank. This position conducts account research, completes quality-control reviews, maintains accurate documentation, and ensures requests are handled accurately, timely, and in accordance with applicable laws, regulations, and Bank policies. The role also provides backup support to the Payments Department, and other operational tasks as needed.

Key Responsibilities 

• Receive, review, and process levies, garnishments, and other legal requests.
• Research account activity and transaction histories to support accurate responses.
• Meet required deadlines and maintain complete, accurate legal process records.
• Perform quality-control reviews and follow established procedures and regulatory requirements.
• Communicate professionally with branches, customers, government agencies, and internal legal counsel.
• Provide backup support for payment returns and other Central Operations activities.

Why Join Our Team? 

• Supportive, collaborative Central Operations environment.
• Meaningful work that supports accurate, compliant, and timely service.
• Opportunities to build expertise in legal process administration, account research, and payment operations.
• Competitive benefits package, including PTO, 401(k), medical, dental, and vision insurance, and annual incentive bonus.

Qualifications 

• High school diploma or equivalent.
• Exceptional attention to detail, accuracy, organization, and time management.
• Ability to work independently, manage multiple priorities, and meet deadlines.
• Strong analytical, problem-solving, customer service, and communication skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency with Microsoft Word, Excel, and Outlook.
• Prior banking, operations, compliance, legal processing, or financial services experience preferred.

Apply today to join a team focused on accuracy, service, compliance, and operational excellence.

 For full description, which includes physical mental demands please see attachment.