Appalachian Mountain Club

Highland Center: Dining Room Shift Leader

RT 302, Littleton, NH 03595

On-site · Seasonal

First seen by offpeak October 5, 2026

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Position: Dining Room Shift Leader Location: Highland Center Lodge, Bretton Woods, New Hampshire Reports to: Food & Beverage Manager
Summary Description: This active, frontline position supervises the dining room crew and ensures efficient, friendly dining room service for our active guests and visitors. The Dining Room Shift Leader helps to train new seasonal staff, directs staff on a daily basis, and is responsible for the overall cleanliness and presentation of the dining room and the Greenery, our food service hub.
In addition, the Highland Center welcomes a variety of special groups that require event service. The Dining Room Shift Leader works with the Hospitality Coordinator to ensure the food and beverage service during these events includes professional presentation and runs smoothly.
The Dining Room Shift Leader is a seasonal, full time position that works an average of 40 hours per week, additional hours may be necessary due to the season or special events. Seasonal employees at the AMC are afforded a variety of benefits including access to low cost housing on site, AMC membership, free overnight stays at AMC Lodges & Huts, discounts on AMC Workshops and on retail purchases, access to ProDeal Outdoor Gear discounts and more.
Primary Responsibilities:

Welcome and assist Highland Center visitors and overnight guests in a positive manner; respond to any problems or special requests with a professional demeanor.
Be a model for the Dining Room crew by arriving to work with energy, efficiency, and the willingness to “go the extra mile” for our guests and fellow staff members.
Conduct daily meetings with Dining Crew prior to dinner service.
Clean, sanitize and inspect all dining areas and the Greenery, exceeding New Hampshire Board of Health standards.
Supervise Greenery during assigned shift with daily upkeep, prep, and service of customers.
Responsible to work alongside Dining Crew in the preparation and cleaning duties for breakfast, lunch, and dinner set-ups and breakdowns utilizing on-site guidelines and resources.
Responsible for the preparation, set up and break down of coffee breaks, afternoon social hours, or any other special functions during work shifts.
Actively promote and provide up-to-date information on the services and programs of the AMC and encourage membership to support the Club’s mission.
Perform all other duties within the AMC as assigned.

Qualifications and Experience:

Exceptional customer service skills
Ability to work effectively within a team
Ability to keep calm in a busy, fast-paced environment
A minimum of 2 years of dining room, server or restaurant experience.
Experience in alcohol beverage sales and service.
Familiarity with the White Mountain National Forest & the AMC preferred; passion for the outdoors is a plus!
Ability to work a flexible schedule including weekends, holidays, mornings, evenings, and varied hours based on the season.
Physical abilities: Ability to stand, sit, walk and lift up to 60 pounds from waist to head height, or from floor to waist height is required. Job will require working in and around a standard commercial kitchen with only occasional exposure to hazardous cleaning products.

To Apply: Please include your resume and a cover letter when applying. The information should include three (3) professional references and your salary requirements. No phone calls, please.
The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.
The AMC is an Equal Opportunity Employer and values diversity in the workplace. The AMC encourages the involvement of all people in its mission and activities, through its membership, programs, policies, and procedures. Our goal is to be a community that is comfortable, inviting, and accessible for people of any age, gender, race, religion, ethnicity, ability, sexual orientation, or socioeconomic status. Join us!