Service Technician

Description

Gold Medal Pools — Where quality work earns gold-standard respect.

Gold Medal Pools is growing, and we’re looking for a seasoned Pool Repair Technician who knows their craft and takes pride in doing things the right way. If you want to work for a company that values skill, accountability, and professionalism — this role is for you.

What You’ll Be Doing

As a Pool Repair Technician at Gold Medal Pools, you’ll be trusted to diagnose, repair, and improve residential swimming pool systems with confidence and precision.

Our top technicians don’t just perform repairs — they discover issues, quote solutions, and generate their own work within the role. This is a production-based position where self-motivation and professionalism directly impact your earnings.

Responsibilities include:

• Diagnosing and repairing pool equipment (pumps, filters, heaters, automation, plumbing, valves, etc.)
• Troubleshooting electrical and mechanical pool system issues
• Performing leak detection and repair
• Discovering additional repair opportunities during service visits
• Creating and explaining repair quotes to customers
• Completing repairs efficiently while maintaining high safety and quality standards
• Accurately documenting work performed
• Representing Gold Medal Pools with professionalism on every job site

Compensation Structure

This is a production pay role based on billable hours, designed to reward high-performing technicians.

• Pay based on billable production
• Commission paid on revenue generated
• Higher performance = higher earnings
• Ideal for technicians who are self-motivated and take ownership of their work

Requirements

Required:

• Strong knowledge of pool systems and equipment
• Ability to troubleshoot and diagnose issues independently
• Valid driver’s license and clean driving record
• Strong communication and customer service skills
• Ability to work outdoors in varying weather conditions
• Self-motivated with a production mindset

Preferred (but not required):

• RAIL certification
  • Not required to start
  • Company will pay for and assist in obtaining certification
• Experience with automation systems
• Plumbing or electrical background
• Leadership or training experience